Whirlpool Refrigerator 2308045 User Manual

SIDE BY SIDE REFRIGERATOR  
Use & Care Guide  
2308045  
 
REFRIGERATOR SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
instructions.  
follow  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING:To reduce the risk of fire, electric shock, or injury to persons when using your refrigerator, follow these basic  
precautions:  
I Plug into a grounded (earthed) outlet.  
I Do not remove ground prong.  
I Do not use an adapter.  
I Do not use an extension cord.  
I Disconnect power before servicing.  
I Replace all panels before operating.  
I Remove doors from your old refrigerator.  
I Use nonflammable cleaner.  
I Disconnect power before installing ice maker (on ice maker  
kit ready models only).  
I Use a sturdy glass when dispensing ice or water (on some  
models).  
I The appliance is not intended for use by young children or  
infirm persons without supervision.  
I Young children should be supervised to ensure that they  
do not play with the appliance.  
I If the supply cord is damaged, it must be replaced by the  
manufacturer, its service agent or similar qualified persons  
in order to avoid a hazard.  
I Keep flammable materials and vapors, such as gasoline,  
away from refrigerator.  
I Use two or more people to move and install refrigerator.  
SAVE THESE INSTRUCTIONS  
Before you throw away your old refrigerator or freezer:  
Proper Disposal of Your Old Refrigerator  
I
Take off the doors.  
I
Leave the shelves in place so that children may not easily  
climb inside.  
WARNING  
Suffocation Hazard  
Remove doors from your old refrigerator.  
Failure to do so can result in death or brain damage.  
IMPORTANT: Child entrapment and suffocation are not problems  
of the past. Junked or abandoned refrigerators are still dangerous  
– even if they will sit for “just a few days.” If you are getting rid of  
your old refrigerator, please follow these instructions to help  
prevent accidents.  
3
 
INSTALLATION INSTRUCTIONS  
Unpack the Refrigerator  
Location Requirements  
WARNING  
WARNING  
Excessive Weight Hazard  
Use two or more people to move and install  
refrigerator.  
Failure to do so can result in back or other injury.  
Explosion Hazard  
Keep flammable materials and vapors, such as  
gasoline, away from refrigerator.  
Remove the Packaging  
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Remove tape and glue residue from surfaces before turning  
on the refrigerator. Rub a small amount of liquid dish soap  
over the adhesive with your fingers. Wipe with warm water  
and dry.  
Failure to do so can result in death, explosion, or fire.  
To ensure proper ventilation for your refrigerator, allow for ¹⁄₂"  
(1.25 cm) space on each side and at the top. When installing your  
refrigerator next to a fixed wall, leave 2" (5.08 cm) minimum on  
each side (depending on your model) to allow for the door to  
swing open. If your refrigerator has an ice maker, allow extra  
space at the back for the water line connections.  
Do not use sharp instruments, rubbing alcohol, flammable  
fluids, or abrasive cleaners to remove tape or glue. These  
products can damage the surface of your refrigerator. For  
more information see Refrigerator Safety.”  
NOTE: Do not install the refrigerator near an oven, radiator, or  
other heat source, nor in a location where the temperature will fall  
below 55°F (13°C).  
When MovingYour Refrigerator:  
Your refrigerator is heavy. When moving the refrigerator  
for cleaning or service, be sure to protect the floor.  
Always pull the refrigerator straight out when moving it.  
Do not wiggle or walkthe refrigerator when trying to move  
it, as floor damage could occur.  
Clean Before Using  
1
/
2" (1.25 cm)  
After you remove all of the packaging materials, clean the inside  
of your refrigerator before using it. See the cleaning instructions  
in Refrigerator Care.”  
Important information to know about glass shelves  
and covers:  
Do not clean glass shelves or covers with warm water when  
they are cold. Shelves and covers may break if exposed to  
sudden temperature changes or impact, such as bumping.  
For your protection, tempered glass is designed to shatter  
into many small, pebble-size pieces. This is normal. Glass  
shelves and covers are heavy. Use special care when  
removing them to avoid impact from dropping.  
2" (5.08 cm)  
4
 
Electrical Requirements  
Base Grille  
WARNING  
Electrical Shock Hazard  
Plug into a grounded (earthed) outlet.  
Do not remove ground prong.  
Do not use an adapter.  
Remove the Base Grille:  
1. Open both doors.  
2. Place hands along the ends of the grille. Push in on the top of  
the base grille and pull up on the bottom.  
NOTE: Be sure to refasten the Tech Sheet behind the base grille  
after cleaning.  
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock.  
Replace the Base Grille:  
1. Open both doors.  
2. Line up the grille support tabs with the metal clips.  
3. Push the grille firmly to snap it into place.  
Before you move your refrigerator into its final location, it is  
important to make sure you have the proper electrical  
connection:  
Recommended Grounding Method  
A 115 Volt, 60 Hz. (Plug 1), 220/240 Volt/50 Hz (Plugs 2 or 3), or  
220 Volt/60Hz (Plug 3) AC only 10 ampere fused and grounded  
(earthed) electrical supply is required.  
Plug 2  
Plug 1  
Plug 3  
Plug 4  
It is recommended that a separate circuit serving only your  
refrigerator be provided. Use an outlet that cannot be turned off  
by a switch or pull chain. Do not use an extension cord.  
NOTE: Before performing any type of installation, cleaning, or  
removing a light bulb, turn the control, (Thermostat, Refrigerator  
or Freezer Control depending on the model) to OFF and then  
disconnect the refrigerator from the electrical source. When you  
are finished, reconnect the refrigerator to the electrical source  
and reset the control (Thermostat, Refrigerator or Freezer Control  
depending on the model) to the desired setting.  
5
 
Refrigerator Doors  
TOOLS NEEDED: ¹⁄₄" hex-head socket wrench, ⁵⁄₁₆" hex-head socket wrench and a flat-head screwdriver.  
IMPORTANT: Before you begin, turn the refrigerator control OFF. Unplug refrigerator or disconnect power. Remove food and any  
adjustable door or utility bins from doors.  
NOTE: It may only be necessary to remove either the door handle or the doors to get your refrigerator through the doorway of your  
home. Measure the door opening to see if you need to remove the refrigerator handles or the doors.  
WARNING  
Electrical Shock Hazard  
Disconnect power before removing doors.  
Reconnect both ground wires before operating.  
Failure to do so can result in death or electrical shock.  
4
Top Left Hinge  
5
6
Door Removal  
Top Right Hinge  
Style 1  
A
A
A. Do Not Remove Screw  
Style 2  
A
1
Handle Removal  
(Optional)  
A. Do Not Remove Screw  
3
Water Dispenser  
Tubing Connection  
7
Bottom Hinge  
A
A. Do Not Remove Screw  
A
A. Face of fitting  
8
Door Alignment  
2
Base Grille  
A
A. Leveling Screw  
6
 
Handle Removal (optional)  
Door and Hinge Replacement  
1. Apply firm pressure with your hand on the face of trim. Slide  
top trim up and bottom trim down away from handle. Lift trim  
pieces off shoulder screws. See Graphic 1.  
1. Replace both bottom hinges, if removed. Tighten screws.  
2. Assistance may be needed to feed the water dispenser  
tubing through the bottom hinge while reinstalling the freezer  
door. Carefully feed the dispenser tubing through the bottom  
left hinge before replacing the door on the hinge.  
NOTE: Some models include accent pieces between the handle  
and the handle trim. If your model includes the accents, you will  
need to carefully remove them with a flat-head screwdriver  
before removing the handle screws. The accent pieces are  
optional and can be reinstalled or left off of the handle assembly.  
NOTE: Provide additional support for the doors while the top  
hinges are being replaced. Do not depend on the door magnets  
to hold the doors in place while you are working.  
2. Remove handle screws and handles. See Graphic 1.  
3. Reconnect water dispenser tubing by pushing tubing into  
fitting until it stops and black mark touches face of fitting. See  
Graphic 3. On some models, replace tubing in hose clip.  
3. Move refrigerator into place. Replace handles as shown. See  
Graphic 1.  
4. Align and replace the top left hinge as shown. See Graphic 4.  
Door Removal  
Tighten screws.  
WARNING  
WARNING  
Electrical Shock Hazard  
Reconnect both ground wires.  
Electrical Shock Hazard  
Disconnect power before removing doors.  
Failure to do so can result in death or electrical shock.  
Failure to do so can result in death or electrical shock.  
5. Reconnect both ground wires.  
6. Reconnect wiring plug.  
7. Replace left hinge cover and screws.  
1. Unplug refrigerator or disconnect power.  
2. Open both refrigerator doors. Remove the base grille by  
pulling up on the bottom outside corners. See Graphic 2.  
8. Replace the refrigerator door by carefully lifting the door onto  
3. Close both doors and keep them closed until you are ready to  
the bottom right hinge.  
lift them free from the cabinet.  
9. Align and replace the top right hinge as shown. See  
4. If you have a dispenser (ice or water), disconnect the water  
dispenser tubing located behind the base grille on the freezer  
door side. See Graphic 3.  
Graphic 6. Tighten screws.  
10. Replace hinge cover and screws. Tighten screws.  
11. Plug into a grounded (earthed) outlet.  
I
Press the red outer ring against the face of fitting and pull  
the dispenser tubing free.  
I
On some models, remove tubing from hose clip.  
Adjust the Doors  
5. Remove top left hinge cover and screws as shown. See  
Your refrigerator has two front adjustable rollers one on the  
right and one on the left. If your refrigerator seems unsteady or if  
you want the doors to close more easily, adjust the refrigerator's  
tilt using the instructions below:  
Graphic 4. Do not remove Screw A.  
6. Disconnect wiring plug and both ground wires. See  
Graphic 4.  
1. Move the refrigerator into its final position.  
7. Carefully lift freezer door straight up off bottom hinge. See  
Graphic 5. The water dispenser tubing remains attached to  
the freezer door and pulls through the bottom left hinge.  
Make sure you protect the dispenser tubing from damage.  
2. The two leveling screws are part of the front roller assemblies  
which are at the base of the refrigerator on either side. See  
Graphic 8.  
8. Remove top right hinge cover and screws as shown. See  
3. Use a screwdriver to adjust the leveling screws. Turn the  
leveling screw to the right to raise that side of the refrigerator  
or turn the leveling screw to the left to lower that side. It may  
take several turns of the leveling screws to adjust the tilt of  
the refrigerator. See Graphic 8.  
Graphic 6. Do not remove Screw A.  
9. Lift the refrigerator door straight up off bottom hinge.  
10. It may not be necessary to remove the bottom hinge to move  
the refrigerator through a doorway. Both bottom hinges have  
similar construction.  
NOTE: Having someone push against the top of the  
refrigerator takes some weight off the leveling screws and  
rollers. This makes it easier to adjust the screws.  
I
Disassemble the hinges as shown. See Graphic 7. Do not  
remove Screw A.  
4. Open both doors again and check to make sure that they  
close as easily as you like. If not, tilt the refrigerator slightly  
more to the rear by turning both leveling screws to the right. It  
may take several more turns, and you should turn both  
leveling screws the same amount.  
5. Replace the base grille.  
NOTE: Be sure to refasten the Tech Sheet behind the base grille.  
7
 
Connect the Water Supply  
(on some models)  
Normal Sounds  
Your new refrigerator may make sounds that your old one didnt  
make. Because the sounds are new to you, you might be  
concerned about them. Most of the new sounds are normal. Hard  
surfaces, such as the floor, walls, and cabinets, can make the  
sounds seem louder. The following describes the kinds of sounds  
and what may be making them.  
Read all directions carefully before you begin.  
IMPORTANT:  
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All installations must be in accordance with local plumbing  
code requirements.  
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If your refrigerator is equipped with an ice maker, you will hear  
a buzzing sound when the water valve opens to fill the ice  
maker for each cycle.  
Contact your dealer or Whirlpool designated service  
company for proper installation and parts.  
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Connect to potable water only.  
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Your refrigerator is designed to run more efficiently to keep  
your food items at the desired temperatures and to minimize  
energy usage. The high efficiency compressor and fans may  
cause your refrigerator to run longer than your old one. You  
may also hear a pulsating or high-pitched sound from the  
compressor or fans adjusting to optimize performance.  
Water pressure: 30 to 150 psi (207 KPa - max. 1030 KPa).  
Install ice maker tubing in areas where temperatures are  
above freezing.  
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If operating the refrigerator before installing the water  
connection, turn ice maker to the OFF position to prevent  
operation without water. See Water System Preparation.”  
I
You may hear the evaporator fan motor circulating air through  
the refrigerator and freezer compartments. The fan speed  
may increase as you open the doors or add warm food.  
It may take up to 24 hours for your ice maker to begin  
producing ice.  
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Rattling noises may come from the flow of refrigerant, the  
water line, or items stored on top of the refrigerator.  
Prepare the Water System  
Water dripping on the defrost heater during a defrost cycle  
may cause a sizzling sound.  
(on some models)  
Please read before using the water system.  
As each cycle ends, you may hear a gurgling sound due to  
the refrigerant flowing in your refrigerator.  
Immediately after installation, follow the steps below to make  
sure that the water system is properly cleaned.  
Contraction and expansion of the inside walls may cause a  
popping noise.  
1. Open the freezer door and turn off the ice maker. Move the  
switch to the OFF (right) setting as shown. The ON/OFF  
switch is located on the top right side of the freezer  
compartment.  
You may hear air being forced over the condenser by the  
condenser fan.  
You may hear water running into the drain pan during the  
defrost cycle.  
REFRIGERATOR USE  
Ensuring Proper Air Circulation  
NOTES:  
In order to ensure proper temperatures, you need to permit air to  
flow between the two sections. Cold air enters the bottom of the  
freezer section and moves up. It then enters the refrigerator  
section through the top vent. Air then returns to the freezer as  
shown.  
I
If your model has a base grille filter system, make sure the  
base grille filter is properly installed and the cap is in the  
horizontal position.  
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Do not use with water that is microbiologically unsafe or  
of unknown quality without adequate disinfection before  
or after the system.  
2. Use a sturdy container to depress the water dispenser bar  
until the water begins to flow. Flush the water system by  
dispensing and discarding 2 to 3 gal. (8 to 12 L) of water.  
Cleaning the system will take approximately 6 to 7 minutes  
and will help clear air from the line. Additional flushing may be  
required in some households.  
NOTE: As air is cleared from the system, water may spurt out  
of the dispenser.  
3. Open the freezer door and turn on the ice maker by moving  
the switch to the ON (left) setting. Please refer to the Ice  
Maker and Storage Binsection for further instructions on the  
operation of your ice maker.  
Allow 24 hours to produce the first batch of ice. Discard the  
first three batches of ice produced.  
Do not block any of these vents with food such as soda, cereal,  
bread, etc. If the vents are blocked, airflow will be prevented and  
the temperature controls will not function properly.  
8
 
IMPORTANT: Because air circulates between both sections, any  
odors formed in one section will transfer to the other. You must  
thoroughly clean both sections to eliminate odors. To prevent  
odor transfer from food, wrap or cover foods tightly.  
Setting the slide controls (on some models):  
The Refrigerator Control adjusts the refrigerator compartment  
temperature, and the Freezer Control adjusts the freezer  
compartment temperature. Settings to the left of the mid-setting  
make the temperature less cold. Settings to the right of the mid-  
setting make the temperature colder.  
Using the Controls  
For your convenience, your refrigerator controls are preset at the  
factory. When you first install your refrigerator, make sure that the  
controls are still preset. The Refrigerator Control and the Freezer  
Control should both be at the mid-settingsas shown in the  
illustrations below.  
Style 1  
Freezer  
Refrigerator  
IMPORTANT: If you add food before the refrigerator has cooled  
completely, your food may spoil. Turning the Refrigerator and  
Freezer Controls to a higher (colder) than recommended setting  
will not cool the compartments any faster.  
Cold  
1
2
3
4
4
Colder  
colder  
Off  
1
2
3
4
Colder  
Style 2  
NOTE:  
Freezer  
Refrigerator  
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Your refrigerator will not cool when the Refrigerator  
Control is set to 0(OFF).  
cold  
colder  
off  
1
2
3
4
1
2
3
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The Automatic Exterior Moisture control continuously  
guards against moisture buildup on the outside of your  
refrigerator cabinet. This control does not have to be set  
or adjusted.  
Adjusting Control Settings  
Give the refrigerator time to cool down completely before adding  
food. It is best to wait 24 hours before you put food into the  
refrigerator. The settings indicated in the previous section should  
be correct for normal household refrigerator usage. The controls  
are set correctly when milk or juice is as cold as you like and  
when ice cream is firm.  
Setting the dial controls (on some models):  
The Refrigerator Control adjusts the refrigerator compartment  
temperature, and the Freezer Control adjusts the freezer  
compartment temperature. Settings to the left of the mid-setting  
make the temperature less cold. Settings to the right of the mid-  
setting make the temperature colder.  
If you need to adjust temperatures in the refrigerator or freezer,  
use the settings listed in the chart below as a guide. Wait at least  
24 hours between adjustments.  
Style 1  
CONDITION/REASON:  
ADJUSTMENT:  
REFRIGERATOR too cold  
Adjust  
REFRIGERATOR  
Control one setting  
lower  
Controls not set correctly for your  
conditions  
REFRIGERATOR too warm  
Adjust  
REFRIGERATOR  
Control one setting  
higher  
Door opened often, large amount of  
food added or room temperature very  
warm  
Style 2  
Move packages out  
of airstream  
Air vent blocked by items  
FREEZER too cold  
Controls not set correctly for your  
conditions  
Adjust FREEZER  
Control one setting  
lower  
FREEZER too warm/too little ice  
Adjust FREEZER  
Control one setting  
higher  
Door opened often, or large amount  
of food added or very cold room  
temperature (cant cycle often  
enough) or heavy ice usage  
9
 
To Dispense Ice:  
1. Press button for the desired type of ice.  
Water and Ice Dispensers  
2. Press a sturdy glass against the ice dispenser lever. Hold the  
glass close to the dispenser opening so ice does not fall  
outside of the glass.  
(on some models)  
WARNING  
IMPORTANT: You do not need to apply a lot of pressure to  
the lever in order to activate the ice dispenser. Pressing hard  
will not make the ice dispense faster or in greater quantities.  
Cut Hazard  
Use a sturdy glass when dispensing ice or water.  
Failure to do so can result in cuts.  
3. Remove the glass to stop dispensing.  
NOTE: The first few batches of ice may have an off-flavor from  
new plumbing and parts. Throw the ice away. Also, take large  
amounts of ice from the ice bin, not through the dispenser.  
Depending on your model, you may have one or more of the  
following options: the ability to select either crushed or cubed  
ice, a special light that turns on when you use the dispenser, or a  
lock option to avoid accidental dispensing.  
The Water Dispenser  
If you did not flush the water system when the refrigerator was  
first installed, press the water dispenser bar with a glass or jar  
until you draw and discard 2 to 3 gal. (8 to 12 L) or approximately  
6 to 7 minutes of water after the water begins dispensing. It will  
take 3 to 4 minutes for the water to begin dispensing. The water  
you draw and discard cleans the system and helps clear air for  
the lines. Allow several hours for the refrigerator to cool down  
and chill water.  
The Ice Dispenser  
Ice dispenses from the ice maker storage bin in the freezer. When  
the dispenser lever is pressed:  
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A trap door opens in a chute between the dispenser and the  
ice bin.  
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Ice moves from the bin and falls through the chute.  
IMPORTANT: Depending on your model, the small removable  
tray at the bottom of the dispenser is designed to catch small  
spills and allow for easy cleaning. There is no drain in the tray.  
The tray can be removed from the dispenser and carried to the  
sink to be emptied or cleaned.  
When you release the dispenser lever, the trap door closes  
and the ice dispensing stops. The dispensing system will not  
operate when the freezer door is open.  
Some models dispense both cubed and crushed ice. Before  
dispensing ice, select which type of ice you prefer. The button  
controls are designed for easy use and cleaning.  
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For cubed ice, press the CUBE button until the red indicator  
appears in the window above the CUBE button.  
To Dispense Water:  
1. Press a glass against the water dispenser lever.  
2. Remove the glass to stop dispensing.  
NOTE: Dispense enough water every week to maintain a fresh  
supply.  
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For crushed ice, press the CRUSH button until the red  
indicator appears in the window above the CRUSH button.  
For crushed ice, cubes are crushed before being dispensed. This  
may cause a slight delay when dispensing crushed ice. Noise  
from the ice crusher is normal, and pieces of ice may vary in size.  
When changing from CRUSH to CUBE, a few ounces of crushed  
ice will be dispensed along with the first cubes.  
10  
 
The Dispenser Light  
Non-indicator Water Filter (on some models)  
The dispenser area has a light. It can be turned on manually by  
pressing the ON button at the right hand side of the control  
panel. The red indicator above the ON button will appear.  
If your refrigerator does not have the water filter status light, you  
should change the water filter cartridge every 6 to 9 months  
depending upon your usage. If the water flow to the water  
dispenser or ice maker decreases noticeably before 6 months  
have passed, replace the water filter cartridge more often.  
On some models: Whenever you use the dispenser the lever will  
automatically turn the light on.  
Water Filtration System  
(on some models)  
NOTE: Do not use with water that is microbiologically unsafe  
or of unknown quality without adequate disinfection before  
or after the system.  
NOTE: See the Changing the Light Bulbssection for  
information on changing the dispenser light bulb.  
Changing a Base Grille Water Filter Cartridge  
On models without crushed ice, the light switch is a rocker-style  
type. Push the switch to turn the light on, and push again to turn  
the light off.  
The base grille water filter is located below the freezer  
compartment door. Depending on your model, you may have a  
filter that is installed behind the base grille (Style 1) or a filter that  
is installed through the base grille (Style 2).  
The Dispenser Lock (on some models)  
Your dispenser can be turned off for easy cleaning or to prevent  
accidental dispensing by small children and pets. To turn off the  
dispenser, press the LOCK button. The indicator will appear  
above the LOCK button and the ice and water dispensers will not  
work. To unlock the dispenser, press the UNLOCK button until  
the indicator appears. Then continue to dispense ice or water as  
usual.  
Style 1: Behind the Base Grille Filter  
1. Remove the base grille. See Door Removal.Rotate the  
cartridge counterclockwise to a vertical position and pull the  
filter cartridge out.  
NOTE: There will be water in the cartridge. Some spilling may  
occur.  
2. Take the new cartridge out of its packaging and remove  
protective cover from o-rings.  
3. Push the new filter cartridge into the base until it stops.  
Rotate the cartridge clockwise to a horizontal position. Flush  
the water system. See Flushing the Water System After  
Replacing Filterlater in this section.  
NOTE: The lock feature does not shut off power to the  
refrigerator, to the ice maker, or to the dispenser light. It simply  
deactivates the dispenser levers.  
Water Filter Status Light  
(on some models)  
The water filter status light will help you know when to change  
your water filter cartridge. The light is located at the top of the  
refrigerator compartment. The light will change from green to  
yellow. This tells you that it is almost time to change the water  
filter cartridge (90% of the filter life has been used). It is  
recommended that you replace the base grille water filter  
cartridge when the water filter indicator light changes to red OR  
water flow to your water dispenser or ice maker decreases  
noticeably. See Changing the Water Filter Cartridgelater in this  
section.  
Style 2: Through the Base Grille Filter  
1. Locate the water filter cartridge cap in the front base grille.  
Rotate the cap counterclockwise to a vertical position and  
pull the cap and filter cartridge out through the base grille.  
NOTE: There will be water in the cartridge. Some spilling may  
occur.  
After changing the water filter cartridge, reset the water filter  
status light by pressing the light switch 5 times within  
10 seconds. The indicator light will change from red to green  
when the system is reset.  
2. Remove the cartridge cap by sliding it off the end of the old  
cartridge. The cap will slide to the left or right.  
B
A
A. Status light  
B. Light switch  
NOTE: Do not discard the cap. It is part of your refrigerator.  
Keep the cap to use with the replacement filter.  
11  
 
3. Take the new cartridge out of its packaging and remove  
protective cover from O-rings.  
Ice Maker and Storage Bin  
(on some models - Accessory)  
Style 1  
To Turn the Ice Maker ON/OFF:  
The on/off switch for the ice maker is a wire shutoff arm located  
on the side of the ice maker.  
4. Slide the cartridge cap onto the new cartridge. See  
illustration in Step 2.  
5. With cartridge cap in the vertical position, push the new filter  
cartridge into the base grille until it stops. Rotate the cartridge  
cap clockwise to a horizontal position. Flush the water  
system. See Flushing the Water System After Replacing  
Filterlater in this section.  
1. To turn the ice maker on, simply lower the wire shutoff arm.  
NOTE: Your ice maker has an automatic shutoff. As ice is  
made, the ice cubes will fill the ice storage bin and the ice  
cubes will raise the wire shutoff arm to the OFF (arm up)  
position.  
2. To manually turn the ice maker off, lift the wire shutoff arm to  
the OFF (arm up) position and listen for the click to make sure  
the ice maker will not continue to operate.  
MAX  
Flushing the Water System After Replacing Filter  
NORMAL  
Use a sturdy container to depress the water dispenser bar until  
the water begins to flow. Flush the water system by dispensing  
and discarding 2 to 3 gal. (8 to 12 L) of water. Cleaning the  
system will take approximately 6 to 7 minutes and will help clear  
air from the line. Additional flushing may be required in some  
households.  
To Increase Ice Production Rate:  
NOTE: As air is cleared from the system, water may spurt out of  
the dispenser.  
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Normal Ice Production: In normal ice production mode, the  
ice maker should produce approximately 7 to 9 batches of ice  
in a 24-hour period. If ice is not being made fast enough, turn  
the Freezer Control toward a higher (colder) number in half  
number steps. (For example, if the control is at 3, move it to  
between 3 and 4.) Wait 24 hours between each increase.  
Using the Dispenser Without the Water Filter  
You can run the dispenser without a water filter cartridge. Your  
water will not be filtered.  
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Maximum Ice Production (on some models): In maximum ice  
production, the ice maker should produce approximately 10  
to 14 batches of ice in a 24-hour period. If your refrigerator  
has the maximum ice production feature, push the switch to  
MAX.  
1. Remove the base grille water filter cartridge. For Style 1,  
replace the base grille after removing the filter.  
2. For Style 2, slide the cartridge cap off the end of the filter  
cartridge.  
NOTE: Do not discard the cap. It is part of your refrigerator. Keep  
the cap to use with the replacement filter.  
To Remove and Replace Ice Storage Bin:  
1. Pull the covering panel out from the bottom and then slide it  
back toward the rear.  
2. Lift the wire shutoff arm so it clicks into the OFF (up) position.  
Ice can still be dispensed, but no more can be made.  
3. Lift up the front of the storage bin and pull it out.  
3. With the cartridge cap in the vertical position, insert the cap  
into the base grille until it stops.  
4. Rotate the cartridge cap to a horizontal position. The  
cartridge cap might not be even with the base grille.  
4. Replace the bin by pushing it in all the way or the dispenser  
will not work. Push the wire shutoff arm down to the ON  
position to restart ice production. Make sure the door is  
closed tightly.  
12  
 
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It is normal for the ice cubes to be attached at the corners.  
They will break apart easily.  
Style 2  
For Style 1 ice maker, do not force the wire shutoff arm up or  
down.  
To Turn the Ice Maker ON/OFF:  
The ON/OFF switch is located on the top right side of the freezer  
compartment.  
Do not store anything on top of the ice maker or in the ice  
storage bin.  
1. To turn the ice maker on, slide the control to the ON (left)  
position.  
NOTE: Your ice maker has an automatic shutoff. The ice  
maker sensors will automatically stop ice production, but the  
control will remain in the ON (left) position.  
REFRIGERATOR FEATURES  
Your model may have some or all of these features. Features that  
can be purchased separately as accessories are labeled with the  
word Accessory.Not all accessories will fit all models. If you are  
interested in purchasing one of the accessories, please call the  
toll-free number on the cover or in the Accessoriessection.  
2. To manually turn the ice maker off, slide the control to the  
OFF (right) position.  
Important information to know about glass shelves  
and covers:  
Do not clean glass shelves or covers with warm water when  
they are cold. Shelves and covers may break if exposed to  
sudden temperature changes or impact, such as bumping.  
For your protection, tempered glass is designed to shatter  
into many small, pebble-size pieces. This is normal. Glass  
shelves and covers are heavy. Use special care when  
removing them to avoid impact from dropping.  
To Remove and Replace the Ice Storage Bin:  
1. Hold the base of the storage bin with both hands and press  
the release button to lift the storage bin up and out.  
NOTE: It is not necessary to turn the ice maker control to the  
OFF (right) position when removing the storage bin. The  
sensor cover (flipper door) on the left wall of the freezer  
stops the ice maker from producing ice if the door is open or  
the storage bin is removed.  
Refrigerator Shelves  
Your model may have glass or wire shelves. Store similar foods  
together and adjust the shelves to fit different heights. This  
reduces the time the refrigerator door is open and saves energy.  
2. Replace the storage bin on the door and push down to make  
sure it is securely in place.  
Slide-out Shelves (on some models)  
To Remove and Replace a Shelf in a Metal Frame:  
1. Pull the shelf forward to the stop. Tilt the front of the shelf up  
and lift it slightly as you pull the shelf from the frame.  
2. Replace the shelf by guiding it back into the slots on the  
frame and pushing the shelf in past the stop.  
Clean the Ice Storage Bin  
1. Empty the ice container. Use warm water to melt the ice if  
necessary.  
NOTE: Never use anything sharp to break up the ice in the  
bin. This can cause damage to the ice container and the  
dispenser mechanism.  
2. Wash ice bin with a mild detergent, rinse well and dry  
Shelves and Shelf Frames  
thoroughly. Do not use harsh or abrasive cleaners or solvents.  
To Remove and Replace a Shelf/Frame:  
1. Remove the shelf/frame by tilting it up at the front and lifting it  
out of the shelf supports.  
REMEMBER:  
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Allow 24 hours to produce the first batch of ice. Allow 3 days  
to completely fill ice container.  
2. Replace the shelf/frame by guiding the rear shelf hooks into  
the shelf supports. Tilt the front of the shelf up until rear shelf  
hooks drop into the shelf supports. Check to make sure that  
the shelf is securely in position.  
Discard the first three batches of ice produced to avoid  
impurities that may be flushed out of the system.  
The quality of your ice will be only as good as the quality of  
the water supplied to your ice maker.  
Avoid connecting the ice maker to a softened water supply.  
Water softener chemicals (such as salt) can damage parts of  
the ice maker and lead to poor quality ice. If a softened water  
supply cannot be avoided, make sure the water softener is  
operating properly and is well maintained.  
13  
 
Flip-up Shelf  
Convertible Vegetable/Meat Drawer,  
Crisper and Covers  
(on some models)  
To Raise or Lower the Shelf:  
(on some models)  
1. Raise the shelf by pulling forward on the lever located at the  
bottom front of the shelf and lift until the shelf locks into the  
vertical position.  
Crisper and Convertible Vegetable Meat Drawers  
To Remove and Replace Drawers:  
2. Lower the shelf until it is latched securely in place.  
1. Slide crisper or meat drawer straight out to the stop. Lift the  
front of drawer with one hand while supporting the bottom of  
drawer with other hand and slide the drawer out the rest of  
the way.  
2. Replace the crisper or meat drawer by sliding it back in fully  
past the drawer stop.  
Crisper or Vegetable/Meat Drawer Covers  
To Remove and Replace Covers:  
1. Remove the crisper and meat drawer. Press up in center of  
crisper glass insert until it rises above the plastic frame.  
Holding the crisper glass firmly, carefully slide the glass insert  
forward to remove.  
Adjustable Flip-up Shelf  
(on some models)  
To Raise or Lower the Shelf:  
1. Raise the shelf by first sliding it back and down to make it  
half-width. (You can use the shelf in this position to allow  
taller items to be stored on the shelf below.)  
2. Lift crisper cover frame and remove. Repeat steps to remove  
2. Lift the front of the shelf until it fits securely in place against  
the meat drawer cover.  
the back wall. Lower the shelf securely back into position.  
3. Pull the front of the shelf forward until it fits into place.  
3. Replace back of meat drawer cover frame into supports or  
slides on side walls of the refrigerator and lower or slide the  
front of the cover frame into place.  
4. Slide rear of glass insert into cover frame and lower front into  
place. Repeat steps to replace the crisper cover.  
Convertible Vegetable/Meat Drawer Temperature  
Control  
Deli Drawer  
(on some models)  
The convertible vegetable/meat drawer can be adjusted to  
properly chill meats or vegetables. The air inside the pan is  
cooled to prevent spotfreezing and can be set to keep meats  
at the National Livestock and Meat Board recommended storage  
temperatures of 28°- 32°F (-2°- 0°C).  
The deli drawer stores raisins, nuts, spreads, and other small  
items at normal refrigerator temperatures.  
To Remove and Replace the Deli Drawer:  
1. Remove the deli drawer by sliding it straight out to the stop.  
Lift the front and slide the drawer out the rest of the way.  
IMPORTANT: To extend freshness, wrap meats in airtight,  
moisture-proof materials before storing. Always store meat as  
recommended.  
2. Replace the deli drawer by sliding it back past the stop.  
Adjusting the Control  
The convertible control comes preset at the lowest meat setting.  
To change a control setting: Move the control to the right  
(colder) or to the left (less cold) as desired.  
To store vegetables: Set the control to VEG (all the way to the  
left) to store vegetables at their optimal storage temperatures  
(which need to be warmer than those for meat).  
IMPORTANT: If food starts to freeze, move the control to the left  
(less cold). Remember to wait 24 hours between adjustments.  
Doing so gives the temperature of the food time to change.  
14  
 
Meat Storage Guide  
FREEZER FEATURES  
Store most meat in original wrapping as long as it is airtight and  
moisture-proof. Rewrap if necessary. See the following chart for  
storage times. When storing meat longer than the times given,  
freeze the meat.  
Your model may have some or all of these features. Features that  
can be purchased separately as accessories are labeled with the  
word Accessory.Not all accessories will fit all models. If you are  
interested in purchasing one of the accessories, please call the  
toll-free number on the cover or in the Accessoriessection.  
Fresh fish or shellfish ........................ use same day as purchased  
Chicken, ground beef, variety meat (liver, etc.)................ 1-2 days  
Cold cuts, steaks/roasts.................................................. 3-5 days  
Cured meats .................................................................. 7-10 days  
Freezer Shelf  
(number of shelves varies with model)  
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or  
plastic containers with tight lids.  
To Remove and Replace the Shelf:  
1. Lift the shelf off of the supports.  
2. Slide it out of the shelf support holes.  
3. Replace shelf in the reverse order.  
Crisper Humidity Control  
(on some models)  
You can control the amount of humidity in the moisture-sealed  
crisper. Adjust the control to any setting between LOW and  
HIGH.  
LOW (open) lets moist air out of the crisper for best storage of  
fruits and vegetables with skins.  
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Fruit: Wash, let dry and store in refrigerator in plastic bag or  
crisper. Do not wash or hull berries until they are ready to use.  
Sort and keep berries in original container in crisper, or store  
in a loosely closed paper bag on a refrigerator shelf.  
Frozen Food Storage Guide  
Storage times will vary according to the quality and type of food,  
the type of packaging or wrap used (should be airtight and  
moisture-proof), and the storage temperature. Ice crystals inside  
a sealed package are normal. This simply means that moisture in  
the food and air inside the package have condensed, creating ice  
crystals.  
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Vegetables with skins: Place in plastic bag or plastic  
container and store in crisper.  
HIGH (closed) keeps moist air in the crisper for best storage of  
fresh, leafy vegetables.  
Put no more unfrozen food into the freezer than will freeze within  
24 hours (no more than 2 to 3 lbs. of food per cubic foot  
[907-1,360 g per L] of freezer space). Leave enough space in the  
freezer for air to circulate around packages. Be careful to leave  
enough room for the door to close tightly.  
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Leafy vegetables: Wash in cold water, drain and trim or tear  
off bruised and discolored areas. Place in plastic bag or  
plastic container and store in crisper.  
Humidity Control Location:  
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For more information on preparing food for freezing, check a  
freezer guide or reliable cookbook.  
Humidity Control on crisper drawer (Style 1 - on left)  
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Humidity Control on crisper cover (Style 2 - on right)  
Freezer Basket or Bin  
(plastic bin on some models)  
The freezer basket or bin can be used to store bags of frozen  
fruits and vegetables that may slide off freezer shelves.  
Wine or Can/Bottle Rack  
To Remove and Replace the Freezer Basket or Bin:  
1. Remove basket or bin by sliding it out to the stop.  
(on some models - Accessory)  
2. Lift the front of the basket or bin and slide it out the rest of the  
To Remove and Replace the Wine Rack (left) or Can/Bottle  
way.  
Rack (right):  
1. Remove the rack by pulling it straight out from the shelf.  
2. Replace the rack by sliding it in between the shelf and the  
wall of the refrigerator.  
3. Replace the basket or bin by positioning it on the side wall  
guide rails. Lift the basket or bin front slightly while pushing it  
past the guide rail stops and slide basket or bin in the rest of  
the way.  
Utility Bin  
(on some models - Accessory)  
NOTE: For long-term storage, place eggs in a covered container  
or in their original carton on an interior shelf.  
15  
 
DOOR FEATURES  
REFRIGERATOR CARE  
Your model may have some or all of these features. Features that  
can be purchased separately as accessories are labeled with the  
word Accessory.Not all accessories will fit all models. If you are  
interested in purchasing one of the accessories, please call the  
toll-free number on the cover or in the Accessoriessection.  
Cleaning  
WARNING  
Door Rails  
The door rails may be removed for easier cleaning.  
Snap-on Door Rails  
Explosion Hazard  
To Remove and Replace the Rails:  
Use nonflammable cleaner.  
1. Remove the rails by pushing in slightly on the front of the  
bracket while pulling out on the inside tab. Repeat these  
steps for the other end of the rail.  
Failure to do so can result in death, explosion, or fire.  
2. Replace the rails by aligning the ends of the brackets with the  
buttons on the sides of the door liner. Firmly snap bracket  
and rail assembly onto the tabs above the shelf as shown.  
Both the refrigerator and freezer sections defrost automatically.  
However, clean both sections about once a month to prevent  
odors from building up. Wipe up spills immediately.  
To Clean Your Refrigerator:  
1. Unplug refrigerator or disconnect power.  
2. Remove all removable parts from inside, such as shelves,  
crispers, etc.  
3. Hand wash, rinse, and dry removable parts and interior  
surfaces thoroughly. Use a clean sponge or soft cloth and a  
mild detergent in warm water.  
Drop-in Door Rails  
To Remove and Replace the Rails:  
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Do not use abrasive or harsh cleaners such as window  
sprays, scouring cleansers, flammable fluids, cleaning  
waxes, concentrated detergents, bleaches or cleansers  
containing petroleum products on plastic parts, interior  
and door liners or gaskets. Do not use paper towels,  
scouring pads, or other harsh cleaning tools. These can  
scratch or damage materials.  
1. Remove the rails by pulling straight up on each end of the rail.  
2. Replace the rails by sliding the shelf rail into the slots on the  
door and pushing the rail straight down until it stops.  
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To help remove odors, you can wash interior walls with a  
mixture of warm water and baking soda (2 tbs. to 1 qt.  
[26 g to 0.95 L] of water).  
4. Determine whether your refrigerator exterior is painted metal,  
brushed aluminum or stainless steel and choose the  
appropriate cleaning method.  
Can Racks and Door Bins  
Painted metal: Wash exteriors with a clean sponge or soft  
cloth and a mild detergent in warm water. Do not use abrasive  
or harsh cleaners, or cleaners designed for stainless steel.  
Dry thoroughly with a soft cloth. For additional protection  
against damage to painted metal exteriors, apply appliance  
wax (or auto paste wax) with a clean, soft cloth. Do not wax  
plastic parts.  
(on some models)  
NOTE: Can racks may be purchased as an Accessory for some  
models.  
To Remove and Replace the Racks/Bins:  
1. Remove the rack/bin by lifting it and pulling it straight out.  
2. Replace the rack/bin by sliding it in above the desired  
Brushed aluminum: Wash with a clean sponge or soft cloth  
and a mild detergent in warm water. Do not use abrasive or  
harsh cleaners, or cleaners designed for stainless steel. Dry  
thoroughly with a soft cloth.  
support and pushing it down until it stops.  
Stainless steel finish: Wash with a clean sponge or soft  
cloth and a mild detergent in warm water. Do not use abrasive  
or harsh cleaners. Dry thoroughly with a soft cloth.  
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To keep your stainless steel refrigerator looking like new  
and to remove minor scuffs or marks, it is suggested that  
you use the manufacturers approved Stainless Steel  
Cleaner & Polish.  
IMPORTANT: This cleaner is for stainless steel parts only!  
16  
 
Do not allow the Stainless Steel Cleaner & Polish to come into  
contact with any plastic parts such as the trim pieces,  
dispenser covers or door gaskets. If accidental contact does  
occur, clean plastic part with a sponge and mild detergent in  
warm water. Dry thoroughly with a soft cloth. To order the  
cleaner, see the Accessoriessection.  
Crisper Lights  
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If necessary, remove the top crisper drawer to access the  
crisper light shield. Remove the light shield by lifting the ends  
out of the brackets as shown.  
5. There is no need for routine condenser cleaning in normal  
home operating environments. If the environment is  
particularly greasy or dusty, or there is significant pet traffic in  
the home, the condenser should be cleaned every 2 to  
3 months to ensure maximum efficiency.  
Replace the light shield by inserting the ends into the  
brackets. If necessary, replace the top crisper drawer.  
If you need to clean the condenser:  
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Remove the base grille. See Base Grillegraphic or  
Base Grillesection.  
Use a vacuum cleaner with a soft brush to clean the grille,  
the open areas behind the grille and the front surface area  
of the condenser.  
Upper Freezer Light (on some models)  
Style 1  
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Replace the base grille when finished.  
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Remove light shield by grasping the top center of the shield  
6. Plug in refrigerator or reconnect power.  
and pulling forward while turning it slightly to one side. If  
necessary, remove top crisper drawer to gain access to the  
crisper light shield.  
Changing the Light Bulbs  
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to  
replace the bulb with one of the same size and shape. The  
dispenser light requires a heavy duty 10W bulb. All other lights  
require a 25W appliance bulb. Replacement bulbs are available  
from your dealer.  
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Replace the light shield by inserting the tabs on one end into  
the slotted holes in the refrigerator or freezer liner. Then,  
carefully bend the shield at the center to insert the tabs on  
the other end.  
1. Unplug refrigerator or disconnect power.  
2. Remove light shield when applicable as shown.  
NOTE: To clean the light shield, wash it with warm water and  
liquid detergent. Rinse and dry the shield well.  
3. Remove light bulb and replace with one of the same size,  
shape and wattage.  
Style 2  
4. Replace light shield when applicable as shown.  
5. Plug in refrigerator or reconnect power.  
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Remove the light shield by squeezing the sides of the light  
shield in toward the center while pulling the shield forward as  
shown.  
Dispenser Light (on some models)  
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Replace the light shield by fitting the tabs into the slotted  
holes in the freezer liner. Push in the shield until it snaps into  
place.  
Reach through the dispenser area to remove and replace  
light bulb.  
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Lower Freezer Light (on some models)  
A. Dispenser light  
Style 1 – Beneath Ice Bin  
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Remove the light shield by grasping the sides and squeezing  
in toward the center. Once the side hooks of shield are free  
from the freezer lining, pull down the shield.  
Refrigerator Control Panel Light  
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Replace the light shield by squeezing the sides toward the  
center and inserting the side hooks into the slotted holes.  
Once the side hooks are in place, snap the front tab into the  
slotted hole.  
Reach behind the refrigerator control panel to remove and  
replace light bulb.  
17  
 
If you choose to turn the refrigerator off before you leave, follow  
Style 2 – Behind Freezer Basket  
these steps.  
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Depending on your model, remove the top freezer basket or  
top freezer basket shelf. Remove light shield by removing the  
Phillips screw on the top of the shield. Carefully rotate the  
shield until the left tab can be gently pulled from the freezer  
wall.  
1. Remove all food from the refrigerator.  
2. If your refrigerator has an automatic ice maker:  
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Turn off the water supply to the ice maker at least one day  
ahead of time.  
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Replace the light shield by inserting the left tab into the  
freezer wall. Align top tab with screw hole and replace screw.  
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When the last load of ice drops, raise the wire shutoff arm  
to the OFF (up) position.  
3. Depending on your model, turn the Thermostat Control (or  
Refrigerator Control, depending on the model) to OFF. See  
the Setting or Using the Controlssection.  
4. Clean refrigerator, wipe it, and dry well.  
5. Tape rubber or wood blocks to the tops of both doors to prop  
them open far enough for air to get in. This stops odor and  
mold from building up. Take care not to damage the door seal  
with the blocks.  
Moving  
Power Interruptions  
If the power will be out for 24 hours or less, keep the door or  
doors closed (depending on your model) to help food stay cold  
and frozen.  
When you are moving your refrigerator to a new home, follow  
these steps to prepare it for the move.  
1. If your refrigerator has an automatic ice maker:  
If the power will be out for more than 24 hours, do one of the  
following:  
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Turn off the water supply to the ice maker at least one day  
ahead of time.  
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Remove all frozen food and store it in a frozen food locker.  
Disconnect the water line from the back of the  
refrigerator.  
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Place 2 lbs. (907 g) of dry ice in the freezer for every cubic  
foot (28 L) of freezer space. This will keep the food frozen for  
2 to 4 days.  
When the last load of ice drops, raise the wire shutoff arm  
to the OFF (up) position.  
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If neither a food locker nor dry ice is available, consume or  
can perishable food at once.  
2. Remove all food from the refrigerator and pack all frozen food  
in dry ice.  
REMEMBER: A full freezer stays cold longer than a partially filled  
one. A freezer full of meat stays cold longer than a freezer full of  
baked goods. If you see that food contains ice crystals, it may be  
refrozen, although the quality and flavor may be affected. If the  
condition of the food is poor, dispose of it.  
3. Depending on your model, turn the Thermostat Control (or  
Refrigerator Control, depending on the model) to OFF. See  
the Setting or Using the Controlssection.  
4. Unplug the refrigerator.  
5. Empty water from the defrost pan located behind the base  
grille.  
Holiday and Moving Care  
6. Clean, wipe, and dry thoroughly.  
7. Take out all removable parts, wrap them well, and tape them  
together so they dont shift and rattle during the move.  
Holidays  
8. Depending on the model, raise the front of the refrigerator so  
it rolls more easily OR screw in the leveling legs so they don't  
scrape the floor. See the Door Closingsection.  
If you choose to leave the refrigerator on while youre away, use  
these steps to prepare your refrigerator before you leave.  
1. Use up any perishables and freeze other items.  
2. If your refrigerator has an automatic ice maker:  
9. Tape the doors shut and the power cord to the refrigerator  
cabinet.  
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Raise wire shutoff arm to OFF (up) position.  
Shut off water supply to the ice maker.  
When you get to your new home, put everything back  
and refer to the "Refrigerator Installation" section for preparation  
instructions. Also, if your refrigerator has an automatic ice maker,  
remember to reconnect the water supply to the refrigerator.  
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3. Empty the ice bin.  
18  
 
TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.  
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Are the controls not set correctly for the surrounding  
conditions? Refer to the Using the Controlssection.  
Your refrigerator will not operate  
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Are the doors not closed completely? Close the doors  
firmly. If they do not close completely, see The doors will not  
close completelylater in this section.  
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Is the power supply cord unplugged? Plug into a grounded  
(earthed) outlet.  
Has a household fuse blown or has a circuit breaker  
tripped? Replace the fuse or reset the circuit breaker.  
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Are the condenser coils dirty? This prevents air transfer and  
makes the motor work harder. Clean the condenser coils.  
Refer to the Cleaningsection.  
Is the refrigerator or freezer control turned to the OFF  
position? Refer to the Using the Controlssection.  
Are the door gaskets not sealed all the way around?  
Contact a technician or other qualified person.  
Is the refrigerator defrosting? Recheck to see if the  
refrigerator is operating in 30 minutes. Your refrigerator will  
regularly run an automatic defrost cycle.  
NOTE: Your new refrigerator will run longer than your old one  
due to its high-efficiency motor.  
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Is the refrigerator not cooling? For models with digital  
controls, turn the unit OFF then ON again to reset. See the  
Using the Controlssection. If this does not correct the  
problem, call for service.  
The refrigerator seems to make too much noise  
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The sounds may be normal for your refrigerator. See the  
Normal Soundssection.  
The lights do not work  
The ice maker is not producing ice or not enough ice  
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Is the power supply cord unplugged? Plug into a grounded  
(earthed) outlet.  
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Has the ice maker just been installed? Wait 72 hours for full  
ice production to begin. Once your refrigerator is cooled, the  
ice maker should produce 70 to 120 cubes every 24 hours.  
Is a light bulb loose in the socket or burned out? See the  
Changing the Light Bulb(s)section.  
Is the freezer temperature cold enough to produce ice?  
Wait 24 hours after ice maker hook-up for ice production. See  
the Using the Controlssection.  
There is water in the defrost drain pan  
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Is the refrigerator defrosting? The water will evaporate. It is  
normal for water to drip into the defrost pan.  
Is the ice maker wire shutoff arm in the OFF (arm up)  
position (on some models)? Lower the wire shutoff arm to  
the ON (arm down) position. See the Ice Maker and Storage  
Binsection.  
Is it more humid than normal? When it is humid, expect that  
the water in the defrost pan will take longer to evaporate.  
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Is the ice maker switch in the OFF (right) position (on  
some models)? Move ice maker switch to the ON (left)  
position. See the Ice Maker and Storage Binsection.  
The motor seems to run too much  
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Is the room temperature hotter than normal? The motor  
will run longer under warm conditions. At normal room  
temperatures, expect your motor to run about 40% to 80% of  
the time. Under warmer conditions, it will run even more.  
Is the water line shutoff valve to the refrigerator turned  
on? Turn on the water valve. See the Water Supply  
Connectionsection.  
Does the ice maker mold have water in it or has no ice  
been produced? Make sure your refrigerator has been  
connected to a water supply and the supply shutoff valve is  
turned on. See the Water Supply Connectionsection.  
Has a large amount of food just been added to the  
refrigerator? Adding a large amount of food warms the  
refrigerator. The motor normally will run longer to cool the  
refrigerator back down.  
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Is an ice cube jammed in the ice maker ejector arm?  
For models with an interior ice bin, remove the ice from the  
ejector arm with a plastic utensil. For models with an ice  
bucket located on the freezer door, access the ice maker by  
depressing the ice sensor door on the upper left side of the  
freezer interior. While depressing the sensor door, lift the ice  
maker service door and remove the ice from the ejector with  
a plastic utensil. See the Ice Maker and Storage Bin”  
section.  
Are the doors opened often? The motor will run longer  
when this occurs. Conserve energy by getting all items out at  
one time, keeping food organized, and closing the door as  
soon as possible.  
19  
 
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Has a large amount of ice just been removed? Allow 24  
I
Has the ice melted around the auger (metal spiral) in the  
ice bucket? Dump the ice cubes and clean the ice bucket  
completely. Allow 24 hours for the ice maker to restock. Do  
not try to remove the melted ice with a sharp object. You  
could damage the ice bucket.  
hours for ice maker to produce more ice.  
Are the controls set correctly? See the Using the Controls”  
section.  
Is there a water filter installed on the refrigerator? The  
filter may be clogged or installed incorrectly. Check the filter  
installation instructions to ensure that the filter was installed  
correctly and is not clogged. If installation or clogging is not a  
problem, call a technician or other qualified person.  
I
I
Is ice stuck in the delivery chute? Clear the ice from the  
delivery chute with a plastic utensil. Do not use anything  
sharp to remove the ice. You could cause damage.  
Is the ice dispenser stalling while dispensing “crushed”  
ice? Stop dispensing ice. Change the ice button from  
crushedto cubed.Depress the ice dispenser arm using a  
sturdy glass. If cubed ice dispenses correctly, depress the  
button for crushedice and begin dispensing again. Refer to  
the Water and Ice Dispenserssection.  
NOTE: If not due to any of the above, there may be a problem  
with the water line. Call for service.  
Off-taste, odor or gray color in the ice  
I
I
Is there ice in the bucket? See The ice maker is not  
producing iceearlier in this section.  
I
I
I
Are the plumbing connections new, causing discolored or  
off-flavored ice? Discard the first few batches of ice.  
Has the dispenser arm been held in too long? Release  
dispenser arm. Ice will stop dispensing when the arm is held  
in too long. Wait three minutes for dispenser motor to reset  
before using again. It is best to take large amounts of ice  
directly from the ice bin or bucket, not through the dispenser.  
Have the ice cubes been stored too long? Throw old ice  
away and make a new supply.  
Does the freezer and ice bin or bucket need to be  
cleaned? See the Cleaningor Ice Maker and Storage Bin”  
section.  
I
Has food in the freezer or refrigerator been wrapped  
properly? Use airtight, moisture-proof packaging to help  
prevent odor transfer to stored food.  
Ice bucket difficult to remove  
I
Is the ice bucket difficult to remove (on some models)?  
For models with an ice bucket located on the freezer door,  
select cubedice. Using a sturdy glass, quickly depress and  
release the ice dispenser arm. Open the freezer door, depress  
the release button on the ice bucket and lift upward. Refer to  
the Ice Maker and Storage Binsection.  
I
I
Does the water contain minerals (such as sulfur)? A filter  
may need to be installed to remove the minerals.  
Is there a water filter installed on the refrigerator? Gray or  
dark discoloration in ice indicates that the water filtration  
system needs additional flushing. Run additional water  
through the water dispenser to flush the water filtration  
system more thoroughly (at least 2 to 3 gal. [8 to 12 L] or 6 to  
7 minutes initially). Discard discolored ice.  
The water dispenser will not operate properly  
I
Has the water system not filled? The water system needs  
to be filled the first time it is used. Use a sturdy container to  
depress the water dispenser bar until the water begins to  
flow. Flush the water system by dispensing and discarding  
2 to 3 gal. (8 to 12 L) of water. Cleaning the system will take  
approximately 6 to 7 minutes and will help clear air from the  
line. Additional flushing may be required in some households.  
See the Water and Ice Dispenserssection.  
The ice dispenser will not operate properly  
I
I
Is the freezer door closed completely? Push the door firmly  
shut. If it will not shut all the way, see The Doors Will Not  
Close Completelylater in this section.  
Is the ice bin or bucket installed correctly? For models  
with an interior ice bin, push the ice bin in all the way. If the  
ice bin does not go in all the way, it may not be put in straight.  
Pull it out and try again. For models with an ice bucket  
located on the freezer door, the bucket should sit level. To  
remove the bucket, press the release button on the right side  
of the bucket and lift straight up. Replace the bucket in the  
door making sure it is properly aligned and snapped securely  
into place. Refer to the Ice Maker and Storage Binsection.  
I
I
Is the water shutoff valve not turned on or the water line  
connected at the source? Make sure the water shutoff valve  
is turned on and the water source is connected to the  
refrigerator. See the Water Supply Connectionsection.  
Is the water shutoff valve clogged or incorrectly installed?  
See the Water Supply Connectionsection. If clogging or  
installation is not a problem, call for service or contact a  
plumber.  
I
I
Has the wrong ice been added to the bin or bucket? Use  
only cubes produced by the current ice maker. If other cubes  
have been added, remove all cubes and check to see that  
none have become stuck in the delivery chute.  
I
I
Is there a kink in the home water source line? If you find or  
suspect a kink in the water line, call for service.  
Is there a water filter installed on the refrigerator? The  
filter may be clogged or incorrectly installed. First, check the  
filter installation instructions to ensure that the filter was  
installed correctly and is not clogged. If installation or  
clogging is not a problem, call for service.  
Has the ice frozen in the ice bin or bucket? Shake the ice  
bin or bucket to separate cubes. If cubes do not separate,  
empty bin or bucket and wait 24 hours for ice to restock.  
20  
 
Water or ice is leaking from the dispenser  
There is interior moisture buildup  
I
Is the glass not being held under the ice dispenser long  
enough, causing the ice to spill? Hold the container under  
the ice chute for two to three seconds after releasing the  
dispenser lever. Water or ice may continue to dispense during  
this time.  
I
I
Are the air vents blocked in the refrigerator? Remove any  
objects from in front of the air vents. See the Ensuring  
Proper Air Circulationsection for the location of air vents.  
Are the door(s) opened often? Avoid humidity buildup by  
getting all items out at one time, keeping food organized, and  
closing the door as soon as possible.  
I
I
Is an ice cube stuck in the chute and holding the trap  
door open? Remove the cube.  
I
I
Is the room humid? It is normal for moisture to build up  
inside the refrigerator when the room air is humid.  
Is there a water filter installed on the refrigerator? The  
water filtration system may have air in the lines, causing water  
to drip. Additional flushing may help clear air from the lines.  
Normal dispenser use should flush air from the lines within 24  
to 72 hours.  
Is the food packaged correctly? Check that all food is  
securely wrapped. Wipe off damp food containers before  
placing in the refrigerator.  
I
I
Are the controls set correctly for the surrounding  
conditions? See the Using the Controlssection.  
Water flow from the dispenser decreases noticeably  
Was a self-defrost cycle completed? It is normal for  
droplets to form after the refrigerator self-defrosts.  
I
Is there a water filter installed on the refrigerator?  
The filter may be full or incorrectly installed. Remove the  
water filter cartridge (see the Water Filtration System”  
section). Operate the dispenser. If the water flow increases  
noticeably, replace the filter.  
The doors will not close completely  
I
I
Are food packages blocking the door open? Rearrange  
containers so that they fit more tightly and take up less  
space.  
The dispenser water is not cool enough  
Is the ice bin or ice bucket out of position? For models  
with an interior ice bin, push the ice bin in all the way. If the  
ice bin does not go in all the way, it may not be put in straight.  
Pull it out and try again. For models with an ice bucket  
located on the freezer door, the bucket should sit level. To  
remove the bucket, press the release button on the right side  
of the bucket and lift straight up. Replace the bucket in the  
door making sure it is properly aligned and snapped securely  
into place. See the Ice Maker and Storage Binsection.  
I
I
I
Has the refrigerator been newly installed? Allow 24 hours  
for the refrigerator to cool completely.  
Has a large amount of water been recently dispensed?  
Allow 24 hours for the water to cool completely.  
Has water not been recently dispensed? The first glass of  
water may not be cool. Discard the first glass of water.  
The divider between the two compartments is warm  
I
Are the pans, shelves, bins, or baskets out of position?  
Put the crisper cover and all pans, shelves, bins, and baskets  
back into their correct positions. See the Crisper and Crisper  
Coverssection for more information.  
The warmth is probably due to normal operation of the  
automatic exterior moisture control. If still concerned, call for  
service.  
I
I
Are the gaskets sticking? Clean gaskets according to the  
directions in the Cleaningsection.  
Temperature is too warm  
Does the refrigerator wobble or seem unstable? Level the  
refrigerator. See the Door Closingor Leveling Refrigerator”  
section, depending on your model.  
I
Are the air vents blocked in either compartment? This  
prevents the movement of cold air from the freezer to the  
refrigerator. Remove any objects from in front of the air vents.  
See the Ensuring Proper Air Circulationsection for the  
location of air vents.  
I
Were the doors removed during product installation and  
not properly replaced? Remove and replace the doors  
according to the Door Removalsection on some models, or  
call a qualified service technician.  
I
I
Are the door(s) opened often? The refrigerator will warm  
when this occurs. Keep the refrigerator cool by getting all  
items out at one time, keeping food organized, and closing  
the door as soon as possible.  
The doors are difficult to open  
I
Are the gaskets dirty or sticky? Clean gaskets according to  
the directions in the Cleaningsection.  
Has a large amount of food just been added to the  
refrigerator or freezer? Adding a large amount of food  
warms the refrigerator. It can take several hours for the  
refrigerator to return to the normal temperature.  
Computer Troubleshooting (on some models)  
I
I
Are the controls set correctly for the surrounding  
conditions? See the Using the Controlssection.  
See the Computer and Software User Guidefor information  
regarding your computer system.  
Is the refrigerator not cooling? For models with digital  
controls, turn the unit OFF then ON again to reset. See the  
Using the Controlssection. If this does not correct the  
problem, call for service.  
21  
 
ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.It may save you the cost of a service call. If  
Accessories  
you still need help, follow the instructions below.  
Replacement filters  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
To order accessories, contact your authorized Whirlpool dealer  
and ask for the appropriate part number listed below.  
Stainless Steel Cleaner & Polish  
If you need replacement parts  
Order Part #4396095  
If you need to order replacement parts, contact the dealer from  
whom you purchased the unit or a Whirlpool designated service  
company.  
Cabinet Side Trim kits:  
Part #2208187S - Stainless Trim Kit  
Part #2208187W - White Trim Kit  
Part #2208187B - Black Trim Kit  
Part #2208187T - Biscuit Trim Kit  
Decorative Door Panel kits:  
Part #4378123 - White Cabinet Color  
Part #4378124 - Black Cabinet Color  
Part #4378125 - Biscuit Cabinet Color  
Base grille water filter cartridges:  
NOTE: Do not use with water that is microbiologically unsafe  
or of unknown quality without adequate disinfection before  
or after the system.  
Standard Cartridge:  
Order Part #4392857 (NL300 and L500)  
22  
 
Notes  
23  
 
WHIRLPOOL® REFRIGERATOR WARRANTY  
ONE-YEAR FULL WARRANTY ON REFRIGERATOR  
For one year from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to  
instructions attached to or furnished with the product, Whirlpool Corporation will pay for Factory Specified Parts replacement parts and  
repair labor costs to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service  
company.  
On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated  
and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement  
parts to correct defects in materials and workmanship.  
FIVE-YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM AS PARTS LISTED  
For five years from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or  
furnished with the product, Whirlpool Corporation will pay for Factory Specified Parts replacement parts and repair labor costs to  
correct defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser,  
dryer, and connecting tubing. Service must be provided by a Whirlpool designated service company.  
Whirlpool Corporation will not pay for:  
1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or  
correct house wiring or plumbing, to replace light bulbs, or replacement water filters other than as noted above.  
2. Repairs when your refrigerator is used in other than normal, single-family household use.  
3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.  
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not  
approved by Whirlpool Corporation.  
5. Any food loss due to product failure.  
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
7. Replacement parts or repair labor costs for units operated outside the United States or Canada.  
8. In Canada, travel or transportation expenses for customers who reside in remote areas.  
WHIRLPOOL CORPORATION AND WHIRLPOOL CANADA SHALL NOT BE LIABLE FOR  
INCIDENTAL OR CONSEQUENTIAL DAMAGES  
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or  
province to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Whirlpool dealer to determine  
if another warranty applies.  
If you need service, first see the Troubleshootingsection of this book. After checking Troubleshooting,additional help can be found  
by checking the Assistance or Servicesection.  
7/01  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your refrigerator to  
better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label located on the inside wall of the refrigerator  
compartment.  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
2308045  
© 2004 Whirlpool Corporation.  
5/04  
Printed in U.S.A.  
All rights reserved.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A.  
 

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