by
XPower Powerpack 300
(Emergency Power)
t 1-360-925-5059
f 1-360-925-5143
975-0277-01-01 REV. A
Printed in China
Owner's Guide
by
XPower Powerpack
300
Owner’s Guide
About Xantrex
Xantrex Technology Inc. is a world-leading supplier of advanced power
electronics and controls with products from 50 watt mobile units to one MW
utility-scale systems for wind, solar, batteries, fuel cells, microturbines, and
backup power applications in both grid-connected and stand-alone systems.
Xantrex products include inverters, battery chargers, programmable power
supplies, and variable speed drives that convert, supply, control, clean, and
distribute electrical power.
Trademarks
XPower Powerpack 300 is a trademark of Xantrex International. Xantrex is a
registered trademark of Xantrex International.
Other trademarks, registered trademarks, and product names are the property of
their respective owners and are used herein for identification purposes only.
Notice of Copyright
XPower Powerpack 300 Owner’s Guide © February 2006 Xantrex International.
All rights reserved.
Exclusion for Documentation
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX TECHNOLOGY INC.
(“XANTREX”)
(a) MAKES NO WARRANTY AS TO THE ACCURACY, SUFFICIENCY OR SUITABILITY OF
ANY TECHNICAL OR OTHER INFORMATION PROVIDED IN ITS MANUALS OR OTHER
DOCUMENTATION.
(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSSES, DAMAGES, COSTS OR
EXPENSES, WHETHER SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR INCIDENTAL,
WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY
SUCH INFORMATION WILL BE ENTIRELY AT THE USER’S RISK; AND
(c) REMINDS YOU THAT IF THIS MANUAL IS IN ANY LANGUAGE OTHER THAN
ENGLISH, ALTHOUGH STEPS HAVE BEEN TAKEN TO MAINTAIN THE ACCURACY OF
THE TRANSLATION, THE ACCURACY CANNOT BE GUARANTEED. APPROVED
XANTREX CONTENT IS CONTAINED WITH THE ENGLISH LANGUAGE VERSION WHICH
Date and Revision
February 2006 Revision A
Part Number
975-0277-01-01
Product Number
852-0301
Contact Information
Phone:
1 360-925-5059
Fax:
1 360-925-5143
About This Guide
Purpose
The purpose of this Owner’s Guide is to provide explanations
and procedures for installing, operating, maintaining, and
troubleshooting the XPower Powerpack 300.
Organization
This guide is organized into five chapters and an appendix:
Chapter 1, “Introduction”, provides an overview of the main
features of the XPower Powerpack 300.
Chapter 2, “Features”, provides a detailed description of the
features of the XPower Powerpack.
Chapter 3, “Operation”, gives instructions for the main
operational procedures of the XPower Powerpack, including
operating AC and DC appliances, using the air compressor,
and jump-starting an engine.
Chapter 4, “Maintenance”, gives instructions for recharging
the XPower Powerpack and changing the built-in light bulb.
Chapter 5, “Troubleshooting”, provides a troubleshooting
guide to the XPower Powerpack.
Appendix A, “Specifications”, provides the electrical and
physical specifications of the XPower Powerpack.
“Warranty and Return” at the end of this guide provides
detailed warranty information and instructions for getting
warranty service.
i
About This Guide
Conventions Used
The following conventions are used in this guide.
WARNING
Warnings identify conditions that could result in personal injury or
loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or to other equipment.
Important: These notes describe an important action item or an
item that you must pay attention to.
Abbreviations and Acronyms
A
Ampere(s)
AC
AGM
Ah
Alternating Current
Absorbed Glass Mat
Amp-hours
DC
Hz
Direct Current
Hertz
mA
MHI
RMS
UPS
V
Milli-ampere
Metal halide arc
Root Mean Square
Uninterruptible Power Supply
Volt(s)
W
Watt(s)
ii
Important Safety Instructions
The XPower Powerpack 300 generates a type of AC power
similar to a normal household wall outlet. Operating the
XPower Powerpack incorrectly or misusing it may damage
the equipment or create hazardous conditions for the user.
Important: Before using your XPower Powerpack 300, be sure
to read and save these safety instructions.
Warnings and Cautions
WARNING: Shock hazard. Keep away from
children.
The XPower Powerpack 300 generates the same potentially lethal
AC power as a normal household wall outlet. Do not insert foreign
objects into the AC power outlet, the DC power outlet, or the
ventilation holes. Do not expose this product to water, rain, snow,
or spray.
Do not open the XPower Powerpack 300. There are no user-
serviceable parts inside the unit.
CAUTION
The unit will be damaged if connected to any AC load that has its
neutral conductor connected to ground. Such loads include AC
distribution wiring and house wiring.
CAUTION
Do not expose the XPower Powerpack 300 to temperatures over
40°C (104°F).
iii
Important Safety Information
WARNING: Explosion hazard
Do not use this product where there are flammable fumes or gases,
such as in the bilge of a gasoline-powered boat, or near propane
tanks. Do not use this product in an enclosure containing
automotive-type lead-acid batteries. These batteries, unlike the
sealed AGM battery in the XPower Powerpack 300, vent explosive
hydrogen gas which can be ignited by sparks from electrical
connections.
When working on electrical equipment, always ensure someone is
nearby to help you in an emergency.
WARNING: Heated surface
Ensure at least 2" (5 cm) air space is maintained on all sides of the
XPower Powerpack 300. During operation, keep away from
materials that may be affected by high temperatures such as
blankets, pillows and sleeping bags.
WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each
other or another common metal conductor. This could cause
damage to the unit and/or create a sparking/explosion hazard.
Always store the clamps in the appropriate holder on each side of
the XPower Powerpack after use.
WARNING: Fire hazard
Jump-start cable clamps must be connected positive to positive (red
clamp to battery “+”) and negative to negative (black clamp to
battery “–”). A reverse polarity connection (positive to negative)
may cause damage to the unit and/or create a sparking/explosion
hazard.
WARNING: Limitations on use
Do not use this product in connection with life support systems or
other medical equipment or devices.
iv
Important Safety Information
WARNING: Fire hazard
The jump-start feature is designed for short term operation only—
less than 4 seconds. Operating the jump-start feature for more than
4 seconds may cause damage to the unit. Allow the XPower
Powerpack 300 to cool down for at least 3 minutes after each jump-
start.
WARNING: Fire hazard
Do not leave the compressor unattended while operating. The
compressor is designed for short term operation only. Operation of
the compressor over an extended period of time will cause the
compressor unit to overheat and may cause damage. Allow the
compressor to cool down for 10 minutes after each 10 minutes of
continuous operation.
v
Important Safety Information
Precautions When Working With Your
Vehicle Battery
WARNING: Risk of Explosion, Fire or Burns
1. Follow all instructions published by the battery
manufacturer and the manufacturer of the equipment in
which the battery is installed.
2. Make sure the area around the battery is well ventilated.
3. Never smoke or allow a spark or flame in the vicinity of
the engine or batteries.
4. Be careful not to drop a metal object on the battery or
allow a metal tool to simultaneously touch the positive
and negative cable ends or battery terminals. It might
spark or short-circuit the battery or other electrical parts
and cause an explosion.
5. Remove personal metal items such as rings, bracelets,
necklaces, and watches when working with a lead-acid
battery. A lead-acid battery produces a short-circuit
current high enough to weld a ring or other similar
objects to metal, causing a severe burn.
6. If you need to remove a battery, always remove the
positive terminal from the battery first. Make sure all
accessories are off so you don’t cause an arc.
7. Someone should be within range of your voice, or close
enough to come to your aid when you work near a
lead-acid battery.
8. Have plenty of fresh water and soap nearby in case
battery acid contacts skin, clothing, and/or eyes.
9. Wear complete eye protection and clothing protection.
Avoid touching your eyes while working near batteries.
vi
Important Safety Information
10. If battery acid contacts skin or clothing, wash
immediately with soap and water. If acid enters your
eyes, immediately flood them with running cold water for
at least twenty minutes and get medical attention
immediately.
11. Keep a supply of baking soda on hand in the area of the
batteries. Baking soda neutralizes lead-acid battery
electrolyte.
vii
Important Safety Information
Precautions for Using Rechargeable
Appliances
CAUTION
The output of the XPower Powerpack 300 inverter is a non-
sinusoidal modified sine wave, which is different from pure sine
wave utility-supplied electricity. Certain types of load equipment
may be damaged.
Most rechargeable battery-operated equipment uses a
separate charger or transformer that is plugged into an AC
receptacle and produces a low voltage charging output.
Some chargers for rechargeable batteries can be damaged if
connected to the XPower Powerpack 300.
Do not use the following with the XPower Powerpack 300:
•
Small battery-operated appliances like flashlights, razors,
and night lights that can be plugged directly into an AC
receptacle to recharge.
•
Some chargers for battery packs used in hand power
tools. These affected chargers display a warning label
stating that dangerous voltages are present at the battery
terminals.
Note: If you are unsure about using your rechargeable appliance
with the XPower Powerpack 300, contact the equipment
manufacturer to determine the rechargeable appliance’s
compatibility with the modified sine wave (non-sinusoidal) AC
waveform.
viii
Contents
About the XPower Powerpack 300 - - - - - - - - - - - - - - - - - - - - - 1
XPower Powerpack Features - - - - - - - - - - - - - - - - - - - - - - - - - 4
ix
x
Introduction
1
About the XPower Powerpack 300
Easy-to-use and designed for years of reliable service, the
XPower Powerpack can run many AC appliances and
12 V DC appliances whenever you need power for work or
play, at home or on the road.
XPower Powerpack:
•
•
•
•
•
Powers 120 V AC appliances
Powers 12 V DC appliances
Jump-starts vehicle engines
Provides lighting for emergency use
Inflates vehicle tires and small sports equipment
Comprehensive Protection
Automatic Overload
The XPower Powerpack has built-in protection against output
overload. If you connect an appliance that draws more than
300 W to the AC power outlet on the XPower Powerpack, or
one which draws excessive surge power, the power to the AC
power outlet automatically shuts off.
Overheating
The XPower Powerpack is protected from overheating. If the
inverter exceeds a safe temperature, power to the AC power
outlet automatically shuts off.
1
Comprehensive Protection
Low Battery Protection
Low battery protection protects the internal battery from
excessive discharge and possible damage. When the AC
Power ON/OFF switch is turned ON, an audible alarm alerts
you when the internal battery is nearly discharged
(11.0 V DC) and the unit turns off at 10.5 V DC.
2
Features
2
Chapter 2 describes the main features of the XPower
Powerpack 300. We recommend that you familiarize yourself
with these features before operating the unit.
Materials List
Your XPower Powerpack package includes these items:
p
p
p
p
p
p
XPower Powerpack
Owner’s Guide
AC charger
DC charging cable
Nozzle and needle adaptors for the compressor
Detachable flashlight
3
XPower Powerpack Features
XPower Powerpack Features
Front Panel Detail
1
2
3
4
7
5
6
8
9
Feature Description
1
DC power outlet:
•
•
Powers 12 V DC auto, RV or marine appliances
Recharges XPower Powerpack from a 12 V outlet in a vehicle
using the DC charging cable.
2
Battery Level LEDs illuminate to indicate the XPower Powerpack
battery charge level. All LEDs (two green, one yellow and one red)
are illuminated when the battery is fully charged (Full), only the red
LED is illuminated when the battery is completely discharged
(Empty).
3
Battery Level button triggers the Battery Level Full/Empty LED
indicators. Press to view the battery charge status.
4
XPower Powerpack Features
Feature Description
4
Battery Status LED illuminates when the XPower Powerpack is
charging (when an AC charger is connected to the XPower
Powerpack’s AC charger input socket and plugged into the
household 120 V AC outlet).
5
Red Incorrect Jumpstart Connection LED illuminates and an
alarm sounds when the jump-starting clamps are improperly
connected to the vehicle battery.
6
7
8
Green Correct Jumpstart Connection LED illuminates when the
jump-starting clamps are properly connected to the vehicle battery.
AC power ON/OFF switch illuminates when the switch is turned
ON.
AC power outlets are standard 3-prong outlets that supply
120 VAC power for running AC appliances when the AC power
ON/OFF switch is on.
9
Flashlight detaches and recharges from the Powerpack.
Not
Audible alarm (inside the unit) sounds in the event of overheating
shown or low XPower Powerpack battery condition.
5
XPower Powerpack Features
Accessories
1
2
Accessory Description
1
AC charger lets you recharge the XPower Powerpack from a
standard AC wall outlet and can only be used to recharge the
internal battery of the XPower Powerpack.
2
DC charging cable lets you recharge the XPower Powerpack
from a 12 V system in a car, SUV, RV or a boat.
Not shown Nozzle packet containing nozzle adaptor and sports needle
adaptor.
7
8
Operation
3
Chapter 3 explains how to operate the XPower Powerpack
300 efficiently. This chapter covers:
•
•
•
•
•
•
Recharging the XPower Powerpack for first-time use
Using the flashlight
Operating AC appliances and 12 V DC appliances
Jump-starting a vehicle’s engine
Using the air compressor
Connecting to an external battery for additional run time
Operating Conditions and Guidelines
CAUTION
Read all operating instructions before operating the XPower
Powerpack.
CAUTION
The XPower Powerpack is not intended for use as an
uninterruptible power supply.
Important: The XPower Powerpack is not suitable for use with
certain products and loads
The continuous output wattage of this product is limited to
320 watts total when supplying backup power from its
batteries. This limit applies to the total of all items plugged
into the product.
This output wattage is not sufficient to run the following
products:
•
Items producing heat: examples include toasters,
microwaves, heaters, pellet stove igniters
9
Choosing a Location
Motor loads with high startup power surge requirements:
•
Sump pumps, circular saws, larger power tools,
refrigerators.
Choosing a Location
WARNING: Fire or explosion
The XPower Powerpack contains components that tend to produce
arcs or sparks. To prevent fire or explosion, do not operate the
XPower Powerpack in compartments containing batteries or
flammable materials, or in locations that require ignition-protected
equipment.
The XPower Powerpack should be operated only in a location
that meets these requirements:
Do not allow water or other liquids to drop or splash on the
XPower Powerpack.
Dry
Ambient air temperature should be between 0 and 40ºC
(32 and 104ºF)—the cooler the better within this range.
Cool
Leave at least 2" (5 cm) clearance around the XPower
Powerpack for air flow. Ensure that the ventilation openings
are not obstructed.
Ventilated
Do not operate the unit in the same compartment as
batteries or in any compartment capable of storing
flammable liquids like gasoline.
Safe
Do not operate the XPower Powerpack where it will be
exposed to battery gases. These gases are very corrosive,
Protected
frombattery
gases
and prolonged exposure will damage the XPower
Powerpack.
10
Using XPower Powerpack for the First Time
Using XPower Powerpack for the First Time
Important: Prior to operating your AC appliance or 12 V DC
appliance, ensure that the battery of the XPower Powerpack is
fully charged. If the battery has been fully discharged, recharging
with the AC charger may take up to 24 hours.
Recharging with the AC Charger
Note: The XPower Powerpack battery level LEDs are only
accurate when the XPower Powerpack has been disconnected
from all appliances and all charging sources for fifteen minutes.
Recharging with the AC charger is a true “plug-in-and-
forget” charging method. We recommend leaving the AC
charger connected when the XPower Powerpack is not in use.
CAUTION
Do not operate AC or DC appliances with the XPower Powerpack
while the XPower Powerpack is being recharged with the AC
charger.
The AC charger may be permanently damaged if AC appliances or
12 V DC appliances are operated while the AC charger is
connected.
To recharge with the AC charger:
1. Disconnect any 12 V DC appliances from the DC power
outlets.
2. Disconnect any AC products from the XPower
Powerpack and turn the AC Power ON/OFF switch to OFF.
3. Insert the AC charger cable end into the AC charger input
socket located under the red jump-starting clamp (see
4. Plug the AC charger into a standard AC wall outlet.
The Battery Status LED changes from red to green when
charging is complete (about 24 hours if the battery is
completely discharged).
11
Recharging with the AC Charger
Important: The 24-hour charging time for the XPower
Powerpack assumes that there is 120 V AC at the AC wall outlet.
If the voltage is less than 120 V AC, it may take more than 24
hours to fully recharge the XPower Powerpack. If, after 24 hours
of charging, the Battery Status LED remains red, continue to
charge the unit for another 12 hours. The unit will be ready for use
even if the Battery Status LED remains red.
Important: If you keep the XPower Powerpack in storage, the
battery will self-discharge over time. Remember to recharge the
battery every three months to keep the XPower Powerpack
operational.
Note: Once fully charged, the charging current automatically
reduces to a maintenance charge mode, and the XPower
Powerpack may be left permanently connected to the AC charger.
12
Using the Flashlight
Using the Flashlight
The XPower Powerpack has a detachable flashlight that
operates for up to 18 hours before needing to be recharged.
To detach the flashlight, push the rim of the flashlight lens
straight back, then swing the light away from the unit.
To replace the flashlight, insert the flashlight base first,
aligning the arrow on the flashlight base with the arrow on
the Powerpack, then click the front of the flashlight into place
To replace, align
the arrows and
insert the base first.
Charge Flashlight
button
Figure 3-1 Removing and Replacing the Flashlight
The flashlight recharges whenever the XPower Powerpack is
charging with the AC charger or DC charging cable.
When a source of charging power is not available, you can
recharge the flashlight from the XPower Powerpack internal
battery.
To recharge the flashlight from the XPower Powerpack:
•
Press and hold the Charge Flashlight button for two
seconds.
While the flashlight recharges, the green Status LED turns
on. When the flashlight is charged, the Status LED turns off.
A fully discharged flashlight takes 10 hours to recharge from
the XPower Powerpack.
13
Operating AC Appliances
Operating AC Appliances
Understanding AC Appliances
AC appliances are rated by how much electrical power (in
watts) they consume. XPower Powerpack can power most
appliances within its continuous power rating (240 W, 1 A).
Some appliances may be difficult or impossible to operate
from the XPower Powerpack. They may have high surge
requirements or should not be run from the XPower
Run Time on Typical AC Appliances
Note: The fewer watts an AC appliance uses, the longer the
XPower Powerpack will operate before recharging is required.
Typical AC appliances that can be used on the XPower
Table 3-1 AC Appliances and Run Times
a
b
AC Appliance
Watts
5
Hours
Cordless telephone (stand by)
Clock radio
20
11
9
8
Portable stereo
10
Fluorescent work light
Fireplace fan
14
5
20
4
Laptop computer
Table lamp
25
3
40
1 hr. 30 min.
1 hr. 30 min.
30 min.
Color TV – 13"
60
Computer with 15" monitor
150
a. Represents actual power consumption as measured on sample appliances.
b. Operating times assume a fully charged 12 Ah battery and may vary based
on model/brand of appliance.
14
Operating AC Appliances
High Surge Appliances
The wattage rating of AC appliances is the average power
used by the appliance. Appliances such as televisions and
appliances with motors consume much more power than their
average rating when they are first switched on.
Although the XPower Powerpack can supply momentary
surge power up to 600 W, some appliances may exceed the
capabilities of the XPower Powerpack and trigger the safety
overload shutdown circuit.
Trouble Appliances
CAUTION
The output of the XPower Powerpack’s inverter is a non-sinusoidal
modified sine wave. Some equipment may be damaged by the
XPower Powerpack’s inverter modified sine wave (non-sinusoidal)
output .
Some appliances, including the types listed below, may be
damaged if they are connected to the inverter:
•
•
•
Electronics that modulate RF (radio frequency) signals
on the AC line will not work and may be damaged.
Speed controllers found in some fans, power tools,
kitchen appliances, and other loads may be damaged.
Some chargers for small rechargeable batteries can be
damaged. See “Precautions for Using Rechargeable
Appliances” on page viii for details.
•
Metal halide arc (MHI) lights can be damaged.
Note: If you are unsure about powering any device with the
inverter, contact the manufacturer of the device.
15
Operating AC Appliances
Operating Several Appliances at Once
You can run several AC appliances if the total rating of all the
appliances (in watts) does not exceed 240 W. Run time,
however, will decrease accordingly with the number of
appliances being operated and the AC power being
consumed.
Operating an AC Appliance
Before operating your AC appliance, ensure that the battery
of the XPower Powerpack is fully charged. See “Recharging
with the AC Charger” on page 11 for details.
To operate an AC appliance:
1. Turn the AC Power On/Off Switch to the ON position.
The switch illuminates to indicate AC power is available
at the AC power outlets.
2. Remove the protective cover on the AC power outlets.
3. Plug the AC appliance into an AC power outlet and turn
the appliance on. XPower Powerpack will operate most
devices rated up to 240 W.
4. Recharge the XPower Powerpack as soon as possible
after each use.
When using the XPower Powerpack to operate an AC
appliance and the low battery warning sounds, the warning
gives you time to shut your AC appliance off before loss of
AC power.
If you ignore the warning, the XPower Powerpack
automatically turns off a few minutes later to prevent battery
damage.
In the event of an overload, low battery voltage or
overheating, the XPower Powerpack automatically shuts
down.
16
Operating 12 V DC Appliances
Operating 12 V DC Appliances
The XPower Powerpack can operate 12 V DC auto, RV,
marine, or other portable appliances that draw 12 A or less
from a 12 V DC power outlet or from a vehicle’s lighter
socket.
CAUTION: Equipment damage
The DC power outlet does not automatically switch off when the
internal battery is discharged. To protect the internal battery against
damage resulting from total discharge, turn the AC Power ON/OFF
switch ON when using the XPower Powerpack to operate a 12 V DC
appliance.
Having the AC Power ON/OFF switch turned ON enables the alarm
to warn you when the 12 V DC appliance has nearly depleted the
internal battery.
Note: The fewer watts a 12 V DC appliance draws, the longer
the XPower Powerpack will operate before recharging is required.
Typical 12 V DC appliances that can be used with the
XPower Powerpack are listed in Table 3-2.
Table 3-2 12 V DC Appliances and Run Times
a
b
12 V DC Appliance
Watts
Hours
c
6
15
Cellular telephone
Stereo/CD player
Portable Cooler
10
30
9
2
a. Represents actual power consumption as measured on sample appliances.
b. Operating times assume a fully charged 12 Ah battery and may vary based
on model or brand of appliance.
c. Represents talk time available from 5 recharge cycles.
17
Jump-Starting a Vehicle’s Engine
To operate a 12 V DC appliance:
1. Open the protective cover on the DC power outlet of the
XPower Powerpack.
2. Plug the 12 V DC appliance into the DC power outlet on
the left side of the unit, and turn the 12 V DC appliance
on (if required).
If the 12 V DC appliance draws more than 12 A (or has a
short-circuit defect), the internal circuit breaker of the
XPower Powerpack shuts off the power to the 12 V DC
appliance. If this occurs, unplug the 12 V DC appliance.
The internal circuit breaker automatically resets after a
few seconds.
3. Fully recharge the XPower Powerpack as soon as
possible after each use.
As the DC power outlet is internally wired directly to the
XPower Powerpack’s battery, extended operation of a
12 V DC appliance may result in excessive battery
discharge. See Caution for Equipment damage on
Jump-Starting a Vehicle’s Engine
You can use the XPower Powerpack to jump-start a vehicle
or boat engine (all 4 cylinder and most 6 cylinder engines)
that has a 12 V starting battery.
WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each
other or another common metal conductor. This could cause
damage to the unit and/or create a sparking/explosion hazard.
Always switch OFF the Jump-Start power switch and store the
jump-start clamps in the appropriate holder on each side of the
XPower Powerpack after use.
18
Jump-Starting a Vehicle’s Engine
WARNING: Fire hazard
Jump-start cable clamps’ connection to the vehicle’s battery
terminals must be positive to positive (red clamp to battery “+”) and
negative to engine block. A reverse polarity connection (positive to
negative) may cause damage to the unit and/or create a sparking/
explosion hazard.
Important: Closely follow these instructions for jump-starting
your vehicle as they may be different from the instructions
supplied with other jump-starting products or jump-start cables.
To jump-start a vehicle or boat engine:
1. Turn off the vehicle or boat ignition and all accessories.
2. Engage the park or emergency brake and place the
transmission in park for an automatic or neutral for a
manual.
3. If jump-starting a boat engine, purge the engine
compartment and bilge of all fumes before jump-starting.
4. Position the XPower Powerpack on a flat, stable surface
near the battery and away from all moving parts of the
engine.
Ensure that the jump-starting power switch is OFF.
5. Connect the red positive (+) clamp of the cables to the
positive (+) terminal of the engine battery.
The battery’s positive terminal is usually larger in
diameter than the negative terminal. In most vehicles, the
battery’s positive terminal has a red wire connected to it.
6. Connect the black negative (–) clamp of the cables to the
engine block, cylinder head, or other stationary heavy
metal part of the motor.
If the Red Jumpstart Connection LED illuminates and the
XPower Powerpack’s alarm sounds, then reverse polarity
has been detected. Correct polarity must be established
before proceeding. Disconnect the jump-start clamps
from the vehicle’s battery and redo steps 5 and 6 in this
procedure.
19
Jump-Starting a Vehicle’s Engine
If no alarm sounds, and the Green Jumpstart Connection
LED is illuminated, then proceed to the next step.
7. Switch ON the jump-starting power switch.
Before starting the engine, make sure the XPower
Powerpack and the cables are clear of belts and fans.
8. Crank the engine for 4 seconds or until it starts,
whichever is first.
WARNING: Fire hazard
Do not crank the engine for more than 4 seconds. The jump-start
feature is designed for short term operation only. Operating the
jump-start feature for more than 4 seconds may cause damage to the
unit. Allow the XPower Powerpack to cool down for at least 3
minutes after each jump-start.
9. Switch OFF the jump-starting power switch.
10. Remove the red positive (+) clamp and then the black
negative (–) clamp from the vehicle.
11. Store the jump-start clamps in the appropriate holder on
each side of the XPower Powerpack.
Important: Recharge the XPower Powerpack as soon as
possible after each use. See “Recharging the XPower Powerpack
20
Using the Air Compressor
Using the Air Compressor
WARNING: Fire hazard
The compressor is designed for short term operation only.
Operating the compressor over an extended period of time will
cause the compressor unit to overheat which could lead to fire.
Allow the compressor to cool down for 10 minutes after each
10 minutes of continuous operation.
WARNING: Risk of personal injury or
damage to equipment
Never leave the compressor unattended while in operation. Keep
out of reach of children. The compressor is capable of inflating to
250 PSI. Do not exceed the recommended pressure of either the
compressor or the object being inflated. If either recommended
pressure is exceeded, an explosion may result.
WARNING: Risk of personal injury or
damage to equipment
Never leave the compressor unattended after it has switched itself
off due to overheating. It will turn on again and continue inflating
when its internal temperature drops.
Turn the compressor off at the power switch after each use or any
time the compressor turns off automatically.
Over-temperature Safety Protection
It is recommended that you follow the warnings and turn the
compressor off for 10 minutes after every 10 minutes of
operation. However, the XPower Powerpack 300 is equipped
with an over-temperature safety protection feature that
automatically turns the compressor off if it begins to
overheat. Once the compressor cools down to its normal
operating temperature it will automatically turn on again and
continue inflating. You should turn the compressor off at the
power switch if this safety feature engages, and allow the
compressor to cool for 15 minutes before restarting.
21
Using the Air Compressor
Inflating Tires
Table 3-3 Pressure Specifications for Common Items
Tires
PSI
26
26
30
24
Other Inflatables
Football
PSI
13
9
520-13
A-78-14
E78-14
H-78-14
Basketball
Volleyball
5
Lawn Tractor Tire
22
HR-78-15
Bicycle Tires
27 x 1 ¼
28
85
40
20 x 1 ½
Note: The information in the table is for reference only. For
precise pressure specifications, refer to the information supplied
with the item to be inflated.
CAUTION
If the pressure gauge on the compressor indicates more than twice
the recommended pressure for the object you are inflating, and you
have only started to inflate the object, the valve connector is
incorrectly connected to the valve stem. This may damage the
XPower Powerpack 300. Remove and reattach the valve connector
to the valve stem.
To inflate your vehicle, motorcycle, or bicycle tires:
1. Place the valve connector securely on the tire valve stem,
push it as far as possible to allow normal airflow, and
close the thumb latch. If necessary, use a supplied nozzle
adaptor.
2. Turn the compressor on, and inflate your tire to the
22
Using the Air Compressor
3. Turn the compressor off after appropriate pressure is
reached.
4. Open the thumb latch and remove the valve connector
from the valve stem.
5. Check air pressure with a pressure gauge.
Note: Leave the thumb latch in the open position for storing to
relieve pressure on the internal mechanisms.
Inflating Small Sports Equipment
You can use the compressor to inflate small sports equipment
such as soccer balls and footballs.
CAUTION
The XPower Powerpack 300 cannot be used to inflate large
capacity inflatables such as float tubes, large air mattresses, and
inflatable boats. These types of products require extended inflating
times that may damage the compressor.
To inflate small sports equipment:
1. Place the valve connector fully on or into the valve
receptacle on the item. Go to Step 4.
OR
If necessary, use a supplied nozzle adaptor.
2. Choose the appropriate nozzle adaptor, insert the nozzle
adaptor into the valve stem and close the thumb latch.
3. Insert nozzle adaptor into the valve receptacle of the item.
4. Turn the compressor on and inflate to appropriate
pressure.
WARNING: Fire hazard
Allow the compressor to cool down for 10 minutes after each 10
minutes of continuous operation.
5. Turn the compressor off before removing nozzle adaptor
from valve stem.
23
Connecting to an External Battery
6. Remove nozzle adaptor from valve connector and store
in storage compartment.
Note: Leave the thumb latch in the open position for storing to
relieve pressure on the internal mechanism.
Connecting to an External Battery
You can extend battery operating times by connecting the
XPower Powerpack to a larger external battery.
For example, an external 60 Ah battery gives approximately
five times the operating time of the XPower Powerpack
internal 12 Ah battery.
WARNING: Fire hazard
Never allow jump-start cables’ red and black clamps to touch each
other or another common metal conductor. This could cause
damage to the unit and/or create a sparking/explosion hazard.
WARNING: Fire hazard
Jump-start cable clamps must be connected positive to positive (red
clamp to battery “+”) and negative to negative (black clamp to
battery “–”). A reverse polarity connection (positive to negative)
may cause damage to the unit and/or create a sparking/explosion
hazard.
WARNING: Acid spills
Use a sealed, non-spillable battery for indoor use. Common auto
and marine batteries are not suitable for indoor use unless their
fumes are vented outdoors. Common auto and marine batteries
contain acid, which is hazardous if spilled. Wear eye protection and
protective clothing when connecting the XPower Powerpack to an
external battery.
24
Connecting to an External Battery
To connect the XPower Powerpack to an external battery
using the jump-start cables:
1. Ensure that the jump-start power switch is OFF.
2. Connect the red positive (+) clamp of the cables to the
red positive (+) terminal of the external battery.
3. Connect the black negative (–) clamp of the cables to the
black negative (–) terminal of the external battery.
If the Red Jumpstart Connection LED illuminates and the
alarm sounds, then reverse polarity has been detected.
Correct polarity must be established before proceeding.
Disconnect the jump-start clamps from the battery and
redo steps 2 and 3 in this procedure.
If no alarm sounds, and the Green Jumpstart Connection
LED is illuminated, then proceed to the next step.
4. Switch ON the jump-start power switch.
To disconnect the cables from an external battery and
from the XPower Powerpack:
1. Ensure that the jump-start power switch is OFF.
2. Remove the red positive (+) clamp, and then remove the
black negative (–) clamp from the external battery
terminals.
3. Store the jump-start clamps in the appropriate holder on
each side of the XPower Powerpack.
4. Recharge the XPower Powerpack as soon as possible
after use.
CAUTION
Do not recharge the XPower Powerpack when an external battery is
connected. The AC charger may be damaged.
25
26
Maintenance
4
Chapter 4 provides information on maintaining your internal
battery, recharging options for the internal battery, and
replacing user-replaceable parts.
Routine maintenance is required to keep your XPower
Powerpack 300 operating properly. Occasionally clean the
exterior of the unit with a damp cloth to remove the
accumulated dust and dirt.
WARNING: Shock hazard
Disconnect all sources of AC power and DC power before
performing any type of maintenance.
Battery Maintenance
All rechargeable batteries gradually discharge when left
standing, and you need to recharge them periodically to
maintain maximum battery capacity. The AC charger
supplied with the XPower Powerpack is designed to regulate
the charging process, ensuring that the battery is always fully
charged but never overcharged. To ensure safe recharging
and maximum battery life, recharge the XPower Powerpack
only with the supplied charger or approved battery chargers.
27
Recharging the XPower Powerpack Battery
CAUTION
Due to inherent self-discharge, lead acid batteries must be charged at
least every 3 months, especially in a warm environment. Leaving a
battery in a discharged state, or not recharging every 3 months, may
result in permanent battery damage and poor jump-starting
performance.
CAUTION
Do not attempt to recharge the XPower Powerpack battery if it is
frozen. Gradually warm the frozen battery to 0°C (32°F) before
recharging.
Recharging the XPower Powerpack Battery
To check the XPower Powerpack’s charge level, press the
Battery Level button.
Note: The XPower Powerpack Battery Level LEDs are only
accurate when the XPower Powerpack has been disconnected
from all appliances and all charging sources for 15 minutes.
You can recharge the battery using:
•
•
the fully automatic “plug-in-and-forget” AC charger.
the DC charging cable to recharge from your vehicle as
you drive.
•
•
a generator equipped with a regulated 12 V battery
charging outlet.
a solar panel.
Recharging with the AC Charger
Recharging with the AC charger is a true “plug-in-and-
forget” charging method.
28
Recharging the XPower Powerpack Battery
CAUTION
Do not operate AC or DC appliances with the XPower Powerpack
while the XPower Powerpack is being recharged with the AC
charger.
The AC charger may be permanently damaged if AC appliances or
12 V DC appliances are operated while the AC charger is
connected.
To recharge with the AC charger:
1. Disconnect any 12 V DC appliances from the DC power
outlets.
2. Disconnect any AC products from the XPower
Powerpack and turn the AC Power ON/OFF switch to OFF.
3. Insert the AC charger cable end into the AC charger input
socket located under the red jump-starting clamp.
4. Plug the AC charger into a standard AC wall outlet.
5. While the XPower Powerpack is recharging, the Battery
Status LED is red. If the XPower Powerpack is
completely discharged, a typical recharge may take up to
24 hours. When fully charged, the Battery Status LED
changes to green and the XPower Powerpack is ready to
use.
Important: The 24-hour charging time for the XPower
Powerpack assumes that there is 120 V at the AC wall outlet. If
the voltage is less than 120 V AC, it may take more than 24 hours
to fully recharge the XPower Powerpack. If, after 24 hours of
charging, the Battery Status LED is still red, continue to charge
the unit for another 12 hours. The XPower Powerpack will be
ready for use even if the Battery Status LED remains red.
Once the XPower Powerpack is fully charged, the charging
voltage and current automatically reduces to a maintenance
level and the XPower Powerpack may be left permanently
connected to the AC charger. If your utility power is
interrupted, the charging process automatically restarts when
power returns.
29
Recharging the XPower Powerpack Battery
Recharging with the DC Charging Cable
Using the DC charging cable, the XPower Powerpack can be
recharged while you drive your vehicle.
Important: Although the charge regulation circuitry in the
XPower Powerpack does not operate with this charging method,
most vehicle voltage regulators will ensure that the XPower
Powerpack is not overcharged.
Note: The Battery Status LED will not illuminate when the
XPower Powerpack is recharged using the DC charging cable.
WARNING: Fire and explosion hazard
Do not use this recharging method if your vehicle has abnormally
high voltage electrical systems that operate above 15 V DC. This
may lead to accumulations of hydrogen, causing exposure to fire
and explosion hazard.
CAUTION
Do not operate AC or DC appliances while the XPower Powerpack
is being recharged with the DC charging cable from your vehicle.
To recharge the XPower Powerpack while you drive using
the DC charging cable:
1. While the vehicle engine is running, plug one end of the
DC charging cable into a DC power outlet on the XPower
Powerpack.
2. Plug the opposite end of the DC charging cable into the
vehicle’s lighter socket or 12 V accessory outlet.
3. Once the XPower Powerpack is fully charged or if your
vehicle’s engine is not running, disconnect the DC
charging cable from both sockets.
Most of the XPower Powerpack’s capacity will be
restored in 2 ½ hours while the vehicle engine is running.
30
Recharging the XPower Powerpack Battery
Note: The Battery Level LEDs are only accurate when the
XPower Powerpack has been disconnected from all appliances
and all charging sources for 15 minutes.
Important: •
•
Do not leave the XPower Powerpack permanently connected
to the vehicle’s lighter socket or 12 V accessory outlet.
Do not solder or hard wire the DC charging cable from the
Powerpack to an external electrical system. The charging
cable is designed for temporary use only to recharge the
Powerpack battery.
•
31
Recharging the XPower Powerpack Battery
Recharging with a Generator’s Regulated 12 V DC
Outlet
WARNING: Fire and explosion hazard
The generator output must be intended for battery charging and
have an output of 15 V or less. An unregulated output or one that
exceeds 15 V DC can damage the battery.
This may lead to accumulations of hydrogen, causing exposure to
fire and explosion hazard.
Refer to the Owner’s Guide accompanying your generator for
detailed instructions on connecting the generator to a unit like
the XPower Powerpack.
You can recharge the XPower Powerpack using a generator in
several ways:
•
Using a generator that has an auxiliary regulated
12 V DC output designed for charging 12 V DC
batteries. Most generators are equipped with them. Use
this power source for faster charging.
•
Using a generator with a regulated 12 V DC lighter
socket. Follow the connection instructions in
Using the AC charger to recharge the XPower Powerpack
from a generator is possible, but would require extended
generator running time.
Most of the XPower Powerpack’s battery capacity will be
recharged in a few hours.
Note: The Battery Level LEDs are only accurate when the
XPower Powerpack has been disconnected from all appliances
and all charging sources for 15 minutes.
32
Recharging the XPower Powerpack Battery
Recharging from a Solar Panel
Small, unregulated 12 V solar panels rated to produce a
maximum of 2.5 A (or 30 W) can be used to charge the
XPower Powerpack through the AC charger Input socket.
You will need to purchase a standard 5.5 mm OD × 2.5 mm
ID (0.217 × 0.10") coaxial DC (barrel type center positive)
connector to mate with the AC charger input socket.
To wire the coaxial DC connector:
1. Connect the solar panel’s red positive (+) wire to the
coaxial plug’s inner or center contact.
2. Connect the solar panel’s black negative (–) wire to the
plug’s outer contact. See Figure 4-1.
Figure 4-1 Typical DC Coaxial Connector Connection
Once the connector is inserted into the AC charger input
socket and the solar panel is placed in the sun, the XPower
Powerpack charges automatically just as with the AC charger.
It takes about six hours in direct sunlight to recharge the
XPower Powerpack from a 2.5 A solar panel.
33
Recycling
Recycling
The XPower Powerpack is designed to provide years of
service. However, when the internal battery reaches the end
of its service life, the XPower Powerpack itself is no longer
of use. The internal battery is not designed to be user
replaceable.
Because the internal battery contains lead, which can be
hazardous if exposed to the environment, the XPower
Powerpack should be recycled or safely disposed of at your
local recycling depot.
As well, the NiMH batteries in the detachable flashlight are
not replaceable and should be disposed of in the same manner
as the XPower Powerpack.
Do not dispose of the XPower Powerpack or flashlight with
common household waste. Please ask your local authorities
about recycling services that are available in your area.
34
Troubleshooting
5
Troubleshooting will help you identify the common problems
than can occur with the XPower Powerpack 300.
If you cannot solve the problem with the XPower Powerpack,
System” on page 48 and then contact your dealer.
Common Problems
Buzz in Audio Equipment
Some inexpensive stereo systems have inadequate internal
power-supply filtering and may buzz slightly when powered
by the XPower Powerpack. The best solution to eliminate the
buzzing is to use an audio system with a good quality filter.
Television Interference
The XPower Powerpack is shielded to minimize interference
with TV signals. If TV signals are weak, you may see
interference in the form of lines scrolling across the TV
screen. Try one of the following suggestions to minimize or
eliminate the interference:
•
•
•
•
Increase the distance between the XPower Powerpack
and the TV, antenna, and cables.
Adjust the orientation of the XPower Powerpack,
television, antenna, and cables.
Maximize TV signal strength by using a better antenna.
Use a shielded antenna cable where possible.
Try a different TV. Different models vary considerably in
their susceptibility to interference.
35
Troubleshooting Reference
Troubleshooting Reference
WARNING: Electric shock hazard
Do not remove the cover of the XPower Powerpack or disassemble
the XPower Powerpack. The XPower Powerpack does not contain
any internal user-serviceable parts and attempting to service the unit
yourself could result in electrical shock or burn.
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
AC appliance AC appliance rated more Use an AC appliance with a
will not
operate;
than 300 W: the safety
overload has tripped.
power rating less than 300 W.
audible alarm
is not
sounding.
AC appliance is rated less AC appliance may exceed the
than 300 W: high starting XPower Powerpack’s surge
surge has tripped the
safety overload.
capability. Use an AC appliance
with a starting surge within the
XPower Powerpack surge rating.
Overload
shutdown
Appliance power
Unplug the appliance and
confirm that the appliance’s
power requirement is 300 W or
less before attempting to restart
the appliance.
requirements exceed the
capability of the XPower
Powerpack.
Alarm sounds XPower Powerpack
battery is nearly
Turn OFF the AC Power ON/OFF
Switch and recharge the XPower
Powerpack.
discharged (11.0 V).
If you ignore this warning,
the XPower Powerpack
automatically switches off
when the battery reaches
10.5 V.
36
Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
AC appliance Battery has discharged to Turn OFF the AC Power ON/OFF
will not
operate;
10.5 V.
switch and recharge the XPower
Powerpack.
audible alarm
is sounding.
XPower Powerpack has
overheated due to poor
Turn the AC Power ON/OFF
switch OFF and allow the
ventilation or excessively XPower Powerpack to cool for
warm environmental
conditions.
15 minutes or more. Clear
blocked opening or remove
objects covering the unit, then
restart the XPower Powerpack
and move it to a cooler
environment.
Run time is
less than
expected.
XPower Powerpack
battery is not fully
charged.
Recharge using the AC charger,
until Battery Status LED is
green.
AC appliance power
consumption is higher
than expected.
Check AC appliance power or
wattage rating (or current draw
for 12 V DC appliances) and
Environmental
Operate within correct
temperature range.
temperature is less than
0°C (32°F) or more than
40°C (104°F)
37
Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
Measured AC Using an average-reading The modified sine wave output
output voltage AC voltmeter to read
of the XPower Powerpack
requires a true RMS reading
meter, such as the Fluke 87
series, for accurate
is too low.
output voltage.
measurement.
XPower Powerpack
battery is almost fully
discharged.
Press Battery Level button to
verify battery status and recharge
the XPower Powerpack as
necessary. Battery Level LEDs
are only accurate when the unit
has been disconnected from all
appliances and all charging
sources for 15 minutes.
Battery Status No AC power at the AC
Ensure power is available at the
AC wall outlet.
LED is OFF
when AC
charger is
connected
wall outlet.
AC charger is faulty.
Replace the AC charger.
Battery Status Battery Level lights are
LED is red and only accurate when the
Battery Level XPower Powerpack has
Unplug the charging sources and
any appliances and let the
XPower Powerpack rest for 15
minutes to obtain an accurate
reading.
LEDs show
the battery is
full when the
been disconnected from
all appliances and all
charging sources for 15
Battery Level minutes.
button is
triggered.
Battery Status The voltage at the AC wall Use AC wall outlet that supplies
LED is red and outlet is less than
120 V AC.
has not
120 VAC.
changed to
green after 24
hours of
Continue to charge the unit for
another 12 hours; the unit will be
ready to use even if the Battery
Status light remains red.
charging.
38
Troubleshooting Reference
Table 5-1 Troubleshooting reference
Problem
Possible Cause
Solution
The engine
being jump-
XPower Powerpack
battery is not fully
Recharge the XPower
Powerpack battery.
started will not charged.
start.
The engine condition is
Have the engine serviced.
poor.
The engine start capacity
exceeds the XPower
Powerpack jump-start
capability.
Use a higher power XPower
Powerpack.
The jump-start Jump-start power switch is Turn the jump-start power
clamps
OFF.
switch ON.
measure zero
volts.
XPower Powerpack
battery needs to be
recharged.
The
compressor
The valve connector may Make sure the valve connector is
not be securely placed on securely placed on the valve
runs, but won’t the valve stem.
inflate.
stem before closing the thumb
latch.
The item being inflated
may have a leak.
Make sure the item being
inflated doesn’t have a leak.
Check the compressor hose for
any breaks or leaks.
The
The compressor may have Turn off the compressor and let it
compressor
runs slowly.
overheated from excessive cool down.
use.
Battery voltage is too low. Check the condition of the
internal battery. The battery may
need to be recharged or replaced.
39
40
Specifications
A
Electrical Specifications
\
12 V DC Section
Internal battery type
Sealed/non-spillable, AGM
(Absorbed Glass Mat) lead-
acid
Internal battery voltage (nominal)
Internal battery capacity (minimum)
Internal battery CCA rating
12 V DC
12 Ah
120 CCA
180 CA
Internal battery CA rating
DC power outlet (maximum continuous load) 12 A with automatic reset
41
Electrical Specifications
AC Power Section
Output power
•
•
•
Continuous output power
Peak output power
AC output surge capacity
240 W
300 W
480 W
Output voltage
120 ± 10 V AC RMS
60 Hz ± 1 Hz
Output frequency
Output wave form
modified sinewave
<0.20 A DC
No load current draw
Input voltage range
10.5 to 15.5 V DC
11.0 V DC
Low battery alarm
Low battery shutdown
High battery voltage shutdown
Over temperature shutdown
Overload shutdown
10.5 V DC
Yes, automatic reset
Yes, automatic reset
Yes, automatic reset
Yes, automatic reset
25 A
AC output short circuit protection
Fuse (internal)
Operating temperature range
Storage temperature range
0–40 ºC (32–104 ºF)
0–30 ºC (32–86 ºF)
Internal Battery Charging Controller System
AC charger bulk charging current
Peak charging voltage (nominal)
Charge restart voltage (nominal)
500 mA
14.2 V
12.9 V
1 mA
Float charge after full charge is completed
(nominal)
AC charger input socket maximum current 2.5 A
42
Physical Specifications
Air Compressor
2
Pressure
250 PSI (lb/in )
Accessories
DC charge cable
39" (1 m) 18 AWG with male to male
lighter plugs (part # 449-0187-01-01)
AC charger
Input: 120 V AC, 60 Hz, 11 W
Output: 13.5 V DC, 500 mA
(part # 074-1003))
Flashlight
Part # 808-7130
Compressor nozzles
Part # 160-0015-01-01
Physical Specifications
Physical specifications
XPower Powerpack
Depth
Width
Height
Weight
6 1/8" (15.5 cm)
12 13/32" (31.5 cm)
8 3/4" (22.1 cm)
11 lb 13 oz (5.4 kg)
Physical specifications
Length
Internal SW12120 battery
6" (15.1 cm)
Width
2 1/2" (6.5 cm)
5" (12.5 cm)
Height with terminals
Terminal type
M5 bolt type
Important: All specifications are subject to change without
notice.
43
44
Warranty and Return
Warranty
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology Inc. ("Xantrex") and covers defects in workmanship and materials in your
XPower Powerpack 300. This warranty period lasts for 6 months from the date of
purchase at the point of sale to you, the original end user customer. You require proof of
purchase to make warranty claims.
What will Xantrex do? Xantrex will, at its option, repair or replace the defective
product free of charge, provided that you notify Xantrex of the product defect within the
Warranty Period, and provided that Xantrex through inspection establishes the existence
of such a defect and that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of original or improved design in the repair or replacement. If Xantrex repairs or
replaces a product, its warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired products
become the property of Xantrex.
Xantrex covers both parts and labor necessary to repair the product, and return shipment to
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service? If your product requires troubleshooting or warranty
service, contact your dealer.
If you are unable to contact your dealer, or the dealer is unable to provide service, contact
Xantrex directly at:
Phone:
Fax:
1 360-925-5059
1 360-925-5143
Website:
Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in your product manual. For some products, Xantrex maintains a network
of regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.
What proof of purchase is required? In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
•
•
The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or
The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
The dated invoice or purchase receipt showing the product exchanged under warranty
45
Warranty and Return
What does this warranty not cover? This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical systems. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt-
age from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized ser-
vice centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have
been defaced, altered, or removed.
Disclaimer
Product
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY
XANTREX IN CONNECTION WITH YOUR XANTREX PRODUCT AND IS, WHERE
PERMITTED BY LAW, IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS,
GUARANTEES, REPRESENTATIONS, OBLIGATIONS AND LIABILITIES, EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE IN CONNECTION WITH THE PRODUCT,
HOWEVER ARISING (WHETHER BY CONTRACT, TORT, NEGLIGENCE, PRINCIPLES OF
MANUFACTURER'S LIABILITY, OPERATION OF LAW, CONDUCT, STATEMENT OR
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY IMPLIED WARRANTY OR
CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE TO THE EXTENT REQUIRED UNDER APPLICABLE LAW TO
APPLY TO THE PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIOD
STIPULATED UNDER THIS LIMITED WARRANTY.
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR EXPENSES HOWEVER ARISING
WHETHER IN CONTRACT OR TORT INCLUDING WITHOUT RESTRICTION ANY
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR DAMAGE TO PROPERTY, ANY
PERSONAL INJURY, ANY DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION, INTEGRATION OR
OPERATION OF THE PRODUCT.
Exclusions
If this product is a consumer product, federal law does not allow an exclusion of implied
warranties. To the extent you are entitled to implied warranties under federal law, to the
extent permitted by applicable law they are limited to the duration of this Limited
Warranty. Some states and provinces do not allow limitations or exclusions on implied
46
Warranty and Return
warranties or on the duration of an implied warranty or on the limitation or exclusion of
incidental or consequential damages, so the above limitation(s) or exclusion(s) may not
apply to you. This Limited Warranty gives you specific legal rights. You may have other
rights which may vary from state to state or province to province.
Warning: Limitations On Use
Please note that the XPower Powerpack 300 is not intended for use as an uninterruptible
power supply and Xantrex makes no warranty or representation in connection with any
use of the product for such purposes.
Return Material Authorization Policy
Before returning a product directly to Xantrex you must obtain a Return Material
Authorization (RMA) number and the correct factory "Ship To" address. Products must
also be shipped prepaid. Product shipments will be refused and returned at your expense if
they are unauthorized, returned without an RMA number clearly marked on the outside of
the shipping box, if they are shipped collect, or if they are shipped to the wrong location.
When you contact Xantrex to obtain service, please have your instruction manual ready
for reference and be prepared to supply:
•
•
•
•
The serial number of your product
Information about the installation and use of the unit
Information about the failure and/or reason for the return
A copy of your dated proof of purchase
Return Procedure
1. Package the unit safely, preferably using the original box and packing materials.
Please ensure that your product is shipped fully insured in the original packaging or
equivalent. This warranty will not apply where the product is damaged due to
improper packaging.
2. Include the following:
•
The RMA number supplied by Xantrex Technology Inc. clearly marked on the
outside of the box.
•
A return address where the unit can be shipped. Post office boxes are not
acceptable.
•
•
A contact telephone number where you can be reached during work hours.
A brief description of the problem.
3. Ship the unit prepaid to the address provided by your Xantrex customer service
representative.
If you are returning a product from outside of the USA or Canada In addition to the
above, you MUST include return freight funds and are fully responsible for all documents,
duties, tariffs, and deposits.
If you are returning a product to a Xantrex Authorized Service Center (ASC) A
Xantrex return material authorization (RMA) number is not required. However, you must
contact the ASC prior to returning the product or presenting the unit to verify any return
procedures that may apply to that particular facility.
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Warranty and Return
Out of Warranty Service
If the warranty period for your XPower Powerpack 300 has expired, if the unit was
damaged by misuse or incorrect installation, if other conditions of the warranty have not
been met, or if no dated proof of purchase is available, your unit may be serviced or
replaced for a flat fee.
To return your XPower Powerpack 300 for out-of-warranty service, contact Xantrex
Customer Service for a Return Material Authorization (RMA) number and follow the
Payment options such as credit card or money order will be explained by the Customer
Service Representative. In cases where the minimum flat fee does not apply, as with
incomplete units or units with excessive damage, an additional fee will be charged. If
applicable, you will be contacted by Customer Service once your unit has been received.
Information About Your System
As soon as you open your XPower Powerpack 300 package, record the following
information and be sure to keep your proof of purchase.
852-0301
p
p
p
p
Product Number
Serial Number
Purchased From
Purchase Date
_______________________________
_______________________________
_______________________________
If you need to contact Customer Service, please record the following details before
calling. This information will help our representatives give you better service.
p
p
p
Warning, Error or Panel
Fault Message
_________________________________
Appliances operating when
problem occurred
_________________________________
_________________________________
Description of problem
______________________________________________________________
______________________________________________________________
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